Position Summary : Installation & Maintenance of Siemens Healthineers equipments(CT/XP/MRI etc)

　　Key Responsibilities

　　• Perform installations, start ups, maintenance, repairs and updates of all products within area of operation assigned.

　　• Communicating and coordinating all service operations for the region & install base assigned under operative advises from Customer Care Centre.

　　• Supporting the SERVOR Service process and ensure optimal performance in all related process activities.

　　• Escalate incidents according to the defined parameters and inform the Customer Care Centre.

　　• Inform Uptime Service Centre on all technical escalation issues and execute as per their guidance/direction.

　　• Report any Customer complaints with proper documentation to the CCC & Group Leader.

　　• Ensure the proper use of tools & test equipment and report it on respective service report.

　　• Using Online service/diagnostic tools and maintain Smart Remote Service connectivity.

　　• Compliance to National and Local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare.

　　• Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare Customer Services.

　　• All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account.

　　Experience :

　　Upto 3 years of experience .

　　Educational Qualification :

　　BE/B.Tech or Diploma in Electronics/Instrumentation/Bio-Medical or Electronics & communication Engineering.