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Patient Service Rep - Medical Procedure Unit, South Bay
Patient Service Rep - Medical Procedure Unit, South Bay-April 2024
Torrance
Apr 1, 2026
About Patient Service Rep - Medical Procedure Unit, South Bay

  Description

  In this role, you will provide administrative and patient care support to assigned Medical Procedure Unit/Ambulatory Surgery Center in the Ambulatory and Community Practice. Provide general and administrative support to the staff, physicians, nurses and patients in the assigned surgery center and/or procedural site. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using Electronic Encounter Registration System. Create physician soft chart when necessary, explain billing procedures, insurance requirements, and collect patient payments. Balance and deposit petty cash and checks, provide receipts to main cashier. Provide backup administrative support, triage calls, Xerox, scan and upload records to EMR, sort and distribute mail/incoming faxes. Process tasks in EMR pool /Patient Work queue on a daily basis as well as other patient requests as related to patient care. Serve as a liaison between patients, physicians, nursing units and other UCLA departments.

  May be requested to travel and work at other procedural sites throughout the community as assigned by the supervisor for coverage.

  Salary Range: $28.23-$40.44/hourlyQualifications

  Required:

  Ability to communicate professionally and effectively with physicians andstaff in a high volume setting.

  Excellent organizational skills and ability to prioritize assignments

  Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain subspecialty physician schedules

  Excellent interpersonal and communication skills to coordinate multiple appointment

  with staff from many clinical services at the UCLA Medical Center

  Knowledge of medical terminologyPreferred:

  Skill in using a PC with associated programs including Word, Excel, and Email

  Skill in demonstrating work experience with a database computer program

  Knowledge of major medical insurance plans and types of coverage provided

  UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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