Overview

　　Marian Regional Medical Center a 191-bed facility located in Santa Maria California is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Marians offers Santa Maria Valley residents access to the most advanced technologies an expanded and enhanced Emergency Department Critical Care Unit neonatal intensive care unit and an array of womens services.

　　Responsibilities

　　Job Summary:

　　Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a) Appropriate patient identification b) Collecting accurate and thorough patient demographic data c) Obtaining insurance information and verifying eligibility and benefits d) Determining and collecting patient financial liability e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.

　　Qualifications

　　Minimum Requirements:

　　Minimum one (1) year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles

　　Applicable education and/or training can be used to balance a lack of experience

　　High school diploma GED or equivalent

　　Preferred Requirements:

　　Two (2) years of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles

　　Knowledge of charity care programs as well as the various government and non-government programs

　　Special Skills:

　　Thorough understanding of insurance policies and procedures.

　　Working knowledge of medical terminology.

　　Able to perform basic mathematics for payment calculation.

　　Experience in requesting and processing financial payments.

　　Intermediate to advanced computer skills.

　　Pay Range

　　$22.00 - $27.64 /hour

　　We are an equal opportunity/affirmative action employer.