RESPONSIBILITIES

　　I. JOB SUMMARY:

　　• Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.

　　• Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.

　　• Provides general information and admission information to customers and healthcare providers as requested.

　　II. TYPICAL PHYSICAL DEMANDS:

　　• Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, 25 pounds of force required to push/pull a patient in a wheelchair on a smooth, level surface infrequently (1-4 times a day) or on occasion (1-4 times an hour), repetitive arm/hand motions, frequent gripping of an object

　　• Consistent; typing and data entry

　　• Occasional: kneeling, crawling, climbing stairs, reaching above shoulder level.

　　• Operates telephone, facsimile, computer, copier, printer, pneumatic tube system, credit card swipe, computer camera, wheelchair, portable computer/stand.

　　III. TYPICAL WORKING CONDITIONS:

　　• Not substantially subjected to adverse environmental conditions.

　　• May be exposed to communicable diseases in patient care area.

　　• Work is fast paced and is frequently stressful due to census, patient account types and timeframes.

　　• Subjected to noise, smells and/or vibration within the patient care areas

　　IV. MINIMUM QUALIFICATIONS

　　A. EDUCATION/CERTIFICATION AND LICENSURE:

　　• High school diploma or equivalent education required.

　　• Ability to perform 7,200 adjusted keystrokes per hour.

　　B. EXPERIENCE:

　　• Prior experience in a health care facility, physician’s office, insurance or customer service.

　　• Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.

　　• Experience with computer based healthcare applications, EPIC systems preferred.

　　• Knowledge of requirements for federal, state and private insurance payers preferred.

　　• Knowledge of medical terminology preferred.

　　Equal Opportunity Employer/Disability/Vet