CHILD SUPPORT SPECIALISTDistinguishing Features of the Class: This position involves verifying the absence of a legally responsible relative from a household, locating the individual and assessing the possibility of obtaining child support payments from him/her. This worker may function in an intake/establishment capacity in determining the location and financial status of absent parents, and/or in an enforcement capacity by communicating with employers or absent parents in an attempt to secure child support payments for the custodial party. The work is performed under the supervision of either a senior level Support Specialist, or the Coordinator of Child Support Enforcement, allowing incumbents considerable leeway in carrying out specific tasks. The incumbent does related work as required.
Minimum Qualifications:A.) Graduation from a regionally accredited or New York State registered college or university with an Associate's Degree; ORB.) Graduation from high school, or possession of a high school equivalency diploma and two (2) years of utilizing the Child Support Management System, or two (2)years interviewing or investigating involving public contact, or two (2) years of providing customer service in the public sector, or two (2) years' experience incollection of debts; ORC.) An equivalent combination of training or experience as defined by the limits of (a) and (b) above.Special Requirements: Possession of an appropriate New York State Motor Vehicle Driver's License at the time of appointment.Note: An original transcript is needed for all degrees.