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Patient Pay Collections Specialists (M-F 8:30am-5:00pm)
Patient Pay Collections Specialists (M-F 8:30am-5:00pm)-March 2024
Denver
Mar 4, 2026
About Patient Pay Collections Specialists (M-F 8:30am-5:00pm)

  CMS

  At ZOLL, we're passionate about improving patient outcomes and helpingsave lives.We provide innovative technologies that make a meaningfuldifference in people's lives. Our medical devices, software and relatedservices are used worldwide to diagnose and treat patients suffering fromserious cardiopulmonary and respiratory conditions.The Cardiac ManagementSolutions division of ZOLL Medical Corporation develops products to protectand manage cardiac patients, including the LifeVest wearable cardioverterdefibrillator (WCD), the ZOLL cardiac monitor, and associatedtechnologies.Heart disease is the leading cause of death for both men andwomen in the U.S. At ZOLL, your work will help to ensure cardiac patientsget the life-saving therapy they need. To date, the LifeVest WCD has beenworn by hundreds of thousands of patients and saved thousands of lives.ZOLLhas been Pittsburgh's Manufacturer of the Year, one of Western PA'sHealthiest Employers, and even one of Pittsburgh's Coolest Offices. Butit's our unique opportunity to impact people's lives that makes ZOLL theideal place to build your career.Job SummaryThe Collections Specialist isresponsible for working with insurance companies to facilitate thereprocessing of denied, incorrectly paid and unprocessed claims to result ina favorable return.Essential FunctionsProvides outstanding customer service to both internal and external partiesUtilize multiple software systems to follow current workflow processes toensure timely follow up on assigned claimsContact patients, physician offices and insurance companies to relay orobtain necessary information and/or documentation to maximize reimbursementResubmission of claims after identifying initial submission was not receivedor rejected by the payerSubmits corrected claims to payer after making necessary edits on HCFA 1500claim formsWrite appeals to insurance companies to overturn denied or incorrectly paidclaimsUnderstand and resolve credit balances and write offs by submitting refunds,adjustments etc.Communicate pertinent reimbursement issues to leadership timelyMonitor and manage assigned accounts timely to claim resolutionPerform other duties as assigned by ManagementRequired/Preferred Educationand ExperienceHigh School DiplomaMinimum 2 years' experience in a medical revenue cycle environment with asolid understanding of HCFA 1500 claim formsExperience with Microsoft Office and navigating Windows softwareKnowledge,Skills and AbilitiesA solid, intermediate background in Microsoft ExcelSuperior communication, interpersonal, and organizational skillsMulti-tasking with a strong attention to detailA fast and resourceful learner with an eagerness to grow and adapt to dailychallengesPhysical DemandsWhile performing the duties of this Job, theemployee is regularly required to sit and talk or hear. The employee isoccasionally required to stand; walk and reach with hands and arms. Theemployee must occasionally lift and/or move up to 25 pounds.WorkingConditionsThe noise level in the work environment is usually quiet.PhysicalRequirementsThe physical demands described here are representative of thosethat must be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.Whileperforming the duties of this Job, the employee is regularly required to sitand talk or hear. The employee is occasionally required to stand; walk andreach with hands and arms. The employee must occasionally lift and/or moveup to 25 pounds.Supervisory responsibilityNoneAAP/EEO StatementZOLL iscommitted to fostering an inclusive workplace, where unique identities,backgrounds, cultures, perspectives and experiences are respected andvalued.Equal Opportunity Employer - Disability and Veteran

  All qualified applicants will receive con ideration for employment withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, or status as a protected veteran.

  ZOLL LifeVest is an equal opportunity employer. All qualified applicants willreceive consideration for employment without regard to race, religion, color,national origin, sex, age, status as a protected veteran, status as aqualified individual with a disability, or any other protected class status.

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