POSITION SUMMARY:To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship: by ensuring quality, timeliness and effectiveness of stroke care delivery for HRMC;by providing supervision/observation of a patient when he/she requires a Form 52: Baker Act Declaration, Suicide Precautions are indicated, or any time it is determined that a patient’s safety may be jeopardized without supervision/observation.PRIMARY ACCOUNTABILITIES: * Associates support engagement through adherence to the (I-CARE) commitments. * Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that relates to the patient’s condition. * Immediately alerts nursing staff of any impending safety issues. * Remains alert during entire shift. * Never leaves the patient unattended unless approved by the patient’s nurse (from memorable customer experience). * Utilizes clear and effective communication skills in professional interactions with all health care associates, patients and families. * Reports to the charge nurse/nurse assigned to patient at the beginning of each shift for expectations regarding specific behavioral and restraining instructions. * Reports a shift summary to the charge nurse/nurse assigned to patient at the completion of each shift. * Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that related to the patient’s condition. * Immediately alerts nursing staff of any impending safety issues. * Remains alert during entire shift. * Maintains a professional, neutral position in all conversations with the patient and/or family. * Never leaves the patient unattended unless approved by the patient’s nurse. * Respects patient’s privacy and does not use patient’s telephone or personal belongings. * Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of addressing patient needs hourly (i.e.: positioning, proximity, personal needs [restroom], pain/comfort). * Completes bedside shift report with primary nurse and off going/oncoming Patient Observer. * Assists with patient care, at the request of the professional nursing staff, within own limitations and competencies.
QUALIFICATIONS REQUIRED: * High School diploma or equivalent
Must be able to speak/understand written and verbal instructions in the
English language
Must have a valid Driver's License and reliable transportation to travel amongst all four Health First Hospitals
Job: *Patient Observer
Organization: *Holmes Regional Medical Center
Title: Patient Observer - Sitters
Location: Florida - Brevard County-Melbourne
Requisition ID: 070558