Description
Job Summary:
Responsible for assisting the Park Services Supervisor in providing leadership within Park Services Department and Park Operations, to ensure delivery of a world class entertainment experience to our guests through friendly, clean, fast, and safe service.
Job Duties:
· Assists in leading the day-to-day operations of the Park Services Department; ensuring program goals are achieved
· Provides supervision, training, development, and evaluation for team memebrs
· Handles guest concerns and responds to guest comments within standard timelines
· Ensures teams are proactively guest friendly and that guest first standards are followed and enforced
· Ensures that all guest and employee areas maintain a standard of excellence for cleanliness at all times
· Ensures teams provide fast service; consistently achieving a prompt resolution for guest inquiries
· Ensures compliance with safety standards
· Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures
· Personally provides friendly, clean, fast, and safe service for guests and teams
· Performs all other tasks and duties as assigned
· Must be able to arrive to morning leadership communication meetings and scheduled areas, on time and prepared for the shift’s activites
· Must be willing to promote a safe working environment and help eliminate hazards throughout the park.
· Must carry a pan and broom at all times
· Consantly walking the park checking on patios, midways, back areas and team members
· Those 18 and older are expected to be trained to operate company vehicles and trash/recycling compactors to assist with park operating and work crew task
Minimum Qualifications:
· Must be 15 years old
· Park experience preffered
· Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner
· Excellent motivational, leadership, and team-building skills
· Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed
· Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions.