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Patient Liaison
Patient Liaison-March 2024
Onalaska
Mar 29, 2026
About Patient Liaison

  JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'swhy people want to work here. If you\'re looking for a job to love,apply today. Schedule Weekly Hours:20 is seeking a Patient Liaison tojoin our growing and thriving organization. This is your opportunity toprovide both customer service and effective engagement to patients whiledoing the work you love in the of La Crosse, Wisconsin What\'sAvailable: .5 FTE (20 hours/week) Shift: Monday - Friday, Rotating hoursbetween 4:30 AM - 5:00 PM & every third weekend. Shift differentials:Weekends: \$1.50 Department: Renal Dialysis *On-site, Onalaska ScheduleExample: No set schedule - in a two week period there are five, eighthour shifts. What you will do: Provide LOVE + MEDICINE to our patientsthrough providing the best first/last impressions with top levelcustomer service. Partner with a team of providers, medicalprofessionals and managers who are here to support your success and thatof our patients in their health journeys. What you will get: Startingpay of \$16.77/hour + more for experience! Shift, weekend, and holidaydifferentials Support to grow in your career with access to our CareerDevelopment Center and Tuition Investment Program Top-rated Departmentalleadership that supports you as you do your best work. Work/Life balanceto love what you do and where you live. What you need: High SchoolDiploma or equivalency 1 year experience in an office setting requiringcustomer service responsibilities and computer competency in MicrosoftWindows. Gundersen Health System is healthcare for neighbors, byneighbors. While we call La Crosse home, our system has 7 hospitals and65 clinics in neighboring communities. Inside our walls and ourneighborhoods, we deliver world-class medical care combined with theright amount of love. We call it Love + Medicine and it\'s who we are.Job Description: The Patient Liaison works as a team member to assistinternal and external customers assuring accurate and completeregistration, scheduling appointments, demographic information,insurance coverage, collecting payments and monitoring customersatisfaction. Major Responsibilities: 1. Represents Gundersen HealthSystem\'s high standards for customer service in all telephone andface-to-face encounters through courteous, patient and respectfulconduct and conversation. 2. Communicates effectively with patients,family members and Gundersen Health System staff to scheduleappointments, admissions, surgeries, tests and procedures utilizing goodcustomer service skills. Provides information and instruction in aconfidential manner to prepare patients for current and futureappointments. Uses CWS (clinical workstation) to respond to the requestsof MD, nurses, MA\'s to create, update and/or print patient\'s protectedhealth information to assist with completion... For full info followapplication link. EEO/AA/Veterans/Disabilities ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/587CBF68CEC04568

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