Overview

　　Rocky Mountain Cancer Centers, Colorado's largest and most comprehensiveprovider of cancer care has an exciting opportunity for an experienced PatientFinancial Counselor/Front Office Float to support our radiation oncologydepartment in Aurora.We realize that it sounds cliche but it is true - taking care of cancerpatients is a calling. It's much more than a job. Each of us has a uniquestory that brought us to Rocky Mountain Cancer Centers (RMCC), but thosestories usually share common themes of care, compassion, and commitment.No matter the role each RMCC team member serves in, the goal is the same:to provide the best care possible for each and every one of our patients.Whether we are a nurse holding our patient's hand, or a scheduler on thephone finding an appointment that fits into a patient's schedule, we aredeeply connected to our patients and do what we can to help.If this sounds like you, we'd love to have you join our team.Salary Range: $19.00-$23.00Pay is based on several factors including but not limited to education, workexperience, certification, etc. As of the date of this posting, inaddition to your salary, RMCC offers the following benefits for thisposition, subject to eligibility requirements: Health, dental, andvision plans; wellness program; health savings account; flexiblespending accounts; 401(k) retirement plan; life insurance,short-term disability insurance; long-term disability insurance, EmployeeAssistance Program; PTO, holiday pay, tuition reimbursement, andemployee paid critical illness and accident insurance.We will be accepting applications on an ongoing basis for this position. Toapply for this position, start the process by clicking the blue "apply"button.

　　Responsibilities

　　-Ensure all insurance, demographic, and eligibility information isobtained and entered into the system in an accurate manner.-Perform insurance verification process on all third party payers.- Obtain initial and subsequent pre-authorization for services and surgeries.-Re-verify benefits and obtains authorization and/or referral aftertreatment plan has been discussed, prior to initiation of treatment. Ensureappropriate signatures are obtained on all necessary forms.-Utilize the Summary of Patient Reimbursement and Liability form and obtainsappropriate approvals as required.-Perform financial counseling process on all patients prior to treatment,which includes patient financial obligations, billing practices andestablishing payment arrangements.-Document financial counseling process and forward to Billing Office.

　　-Schedules new patients and return appointments in computer system inaccordance with physician and/or office guidelines. Cancels/reschedulesappointments per physician schedule changes; notifies appropriate clinicpersonnel. -Obtains and enters all authorization and correspondence relatingto referrals in patients charts and computer.- Schedules appointments/testing upon request. Obtains necessarypre-certification as required.-Handles new patient referrals, gathers necessary information, assigns thepatient account number and schedules appointment.-Collects co-pays, deductible and other out of pocket amounts at time ofvisit.-Handles incoming phone calls from patients needing to schedule or rescheduleappointments. Arranges for patients to have financial counseling as needed.-Cover all front office duties as assigned

　　Qualifications

　　High School diploma or equivalent required. Position requires at least 3years' medical office work experience with insurance procedures. Must haveexcellent communication skills, written and verbal. Proficiency withcomputer systems a requirement. Microsoft (Outlook, Word, and Excel) a plus.PHYSICAL DEMANDS: The physical demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job. Reaso able accommodations may be made to enableindividuals with disabilities to perform the essential functions. Work mayrequire sitting for long periods of time; also stooping, bending andstretching for files and supplies. Occasionally lifting files or paperweighing up to 30 pounds. Requires manual dexterity sufficient to operate akeyboard, calculator, telephone, copier and other office equipment.Vision must be correctable to 20/20 and hearing must be in the normal rangefor telephone contacts. It is necessary to view and type on computer screensfor prolonged periods of time.WORK ENVIRONMENT: The work environment characteristics described here arerepresentative of those an employee encounters while performing the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions. Work isperformed in an office environment. Involves frequent interaction withstaff, patients and the public.All qualified candidates are required to pass a background check andnon-federal drug test (which excludes marijuana) post offer of employmentand prior to hire.Candidates will be required to show proof of being vaccinated againstinfluenza upon commencing employment. Reasonable accommodations will beconsidered on a case-by-case basis for exemptions to this requirement inaccordance with applicable law.

　　The US Oncology Network is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, national origin, sexual orientation, genderidentity, disability or protected veteran status.