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Patient Care Team Coordinator (Hybrid - Southeast MI) - Healthy Populations
Patient Care Team Coordinator (Hybrid - Southeast MI) - Healthy Populations-April 2024
Troy
Apr 2, 2026
About Patient Care Team Coordinator (Hybrid - Southeast MI) - Healthy Populations

  Are you ready to make a difference helping patients get the resources they need to focus on their health? Are you looking for a way to expand your healthcare experience on a purpose-driven team? This mostly remote position is great way to make an impact on the social determinants of health for community members in the southeast MI area. In person work for training, events, and team meetings is required for this Monday-Friday daytime hours position.

  GENERAL SUMMARY:

  The Population Health Coordinator is a member of the patient-centered care team responsible for collaborating with integrated case managers to provide support to patients and their families that optimize health outcomes. Interfaces with insurance companies, community agencies, clinical entities and specialized programs to support accurate communication and operational transactions.

  PRINCIPLE DUTIES AND RESPONSIBILITIES:

  Provides outreach to patients identified as needing preventive care, assistance with addressing Social Determinant of Health (SDOH) barriers or assistance accessing the health system.

  Engages patients and their families as part of the care team to support ongoing communication, health education, identification of resources and service facilitation.

  Under the guidance of the integrated case manager provides coordination as necessary to ensure patients seamlessly and safely transition between care settings.

  In collaboration with other members of the care team, continually evaluates the patient’s response to the care/treatment plan reporting changes when indicated.

  Provide systematic monitoring of Epic gap-in-care, attribution reports and Payor portal reports to identify and coordinate care for patients in need of tests, appointments and/or lab orders.

  According to clinic standing order protocols enters orders into Epic for routine preventive screening such as mammography.

  Performs other duties as assigned.

  EDUCATION/EXPERIENCE REQUIRED:

  Associate Degree from an accredited academic institution required.

  One-year experience working in a health care or community setting required.

  Ability to assess, identify barriers and work in collaboration with case managers and other members of the care team to support patient’s social and clinical needs.

  Strong verbal communication and written documentation skills.

  Strong customer service and interpersonal skills with the ability to interact with all members of the health care community.

  Strong sense of compassion with the ability to successfully advocate for patients and their families.

  Proficiency with Microsoft Word, Excel and PowerPoint.

  Ability and willingness to self-motivate, self-manage and maintain flexibility in an ever-changing environment.

  Additional Information

  Organization: Healthy Populations

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

  Overview

  Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com.Benefits

  Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.Equal Employment Opportunity/Affirmative Action Employer

  Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

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