JOB REQUIREMENTS: Patient Care Coordinator Job Locations US-WI-OshkoshJob System ID 2024-20603 # of Openings 1 Overview Who WE Are:HearingLifeis a national hearing care company and part of the DemantGroup, a global leader in hearing healthcare builton a heritage of care,health and innovation since 1904.HearingLifeoperates more than 600hearing care centers across 42 states.We follow a scientific,results-oriented approach to hearing healthcare thatis provided byhighlyskilledand caring professionals.Our vision is to help more people hearbetter through life-changing hearing health delivered by the bestpersonalized care. Responsibilities Who YOU Are: You will act as theface of our retail clinics located around the country and in localcommunities. The Patient Care Coordinator strives to ensure a positivepatient experience and to help more people hear better. In addition, thePatient Care Coordinator supports the clinic by helping to achieverevenue goals by attracting new Patients, managing the administrativeand operational functions and coordinating Patient interactions andneeds. - Drive Patient appointment and clinic revenue generation bymaking outbound & follow up calls to potential and existing patients. -Greet all patients and obtain potential referrals. Understand currentmarketing promotions. - Data entry and appointment scheduling usingcompany scheduling protocols and internal scheduling databasesoftware. - Keep our office patient ready by managing our office supplyinventory per company approved lists. - Manage an accurate account ofpetty cash, bank deposits and credit transactions. - Maintain hearingaid inventory. - Work with patient directly to collect all insurancedocumentation and understand current HIPAA laws. Qualifications We areExcited About You if: You have exceptional professionalism and canclearly articulate with our patients in face to face, verbal and writtencommunications. This role is fast paced and requires you to have both astrong organization and sales mindset. As the face of our office, youwill need proactive customer service skills and the ability to exhibitfriendly and courteous behavior in all patient interactions. - HighSchool Diploma or equivalent; Associate degree preferred but notrequired - Minimum of 1 year of previous front office, preferably in acustomer service or sales setting - Superior multi-tasking and timemanagement discipline - Ability to work independently andcollaboratively with staff and support services - Skilled in handlingsensitive matters and patients with tact, courtesy, and discretion -Technically savvy with computer and systems including intermediateknowledge of MS Office Suite specifically word and excel Unwind withPaid Time Off: We value work-life balance. Enjoy company-paid holidays,floating holidays, and more! Flexible Work Dynamics: Experience thefuture of work with numerous... For full info follow application link.***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/10002B9AED7E4292