Marketing Statement

　　Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

　　Duties

　　We are looking for a Business Ops. Analyst to join our team!

　　Summary -

　　Act on transaction reports, service inquiries and requests from internal and external customers. Examine policy data for straightforward transactions and make appropriate adjustments as instructed.

　　A typical day will include the following:

　　Heavily involved in understanding the rating of commercial lines insurance policies.

　　Documents and tracks results for external resources utilized by the teams.

　　Supports creation of documentation, instructions and procedures.

　　Responds to inquiries from users and technical support regarding functions and operations of software changes.

　　Coordinates testing by business users if necessary.

　　Participates in analysis and testing of change requests to workflow and system functionality.

　　Supports the requirements gathering and approval process for new projects, data fixes and enhancements.

　　Identifies, analyzes, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.

　　Qualifications

　　Successful candidates will have the following:

　　1+ years of commercial P&C experience

　　Bachelor's degree preferred but not required

　　Working knowledge of Microsoft Office applications

　　Strong analytical skills

　　Ability to build and maintain business relationships

　　Demonstrate commitment to continuous improvement

　　Ability to work independently and take initiative

　　EEO Statement

　　Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

　　Benefits

　　We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

　　Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

　　Bonus/Annual Incentive

　　This position is eligible to participate in the Company's Annual Incentive Plan.

　　REQNUMBER: 1008858-1A