As a member of the Patient Services team, and under the direction of a Registered Nurse, the Patient Care Associate (PCA) performs all aspects of first-level patient care, and also assumes responsibility for maintenance of all emergency equipment supplies. The PCA ensures a safe environment for patients, visitors, and coworkers, as well as appropriate utilization of resources. This position provides rapid response to patient/family needs and requests. Note: Patient Care Associate II title is reserved for former LPNs working in Patient Services departments in the Hospital. _Education/Experience:_ * High school graduate or GED * Medical terminology preferred * Experience equivalent to 100 hours of patient care experience strongly preferred. * Assumes responsibility for maintaining current knowledge related to the age and development of the patient population served. _Skills/Abilities:_ * Able to communicate effectively in English, verbally and in writing. * Evidences customer service skills consistent with GFH values and mission * Ability to follow directions; perform routine responsibilities in a flexible, self-directed manner * Ability to read and interpret technical documents, such as, instructions, policies, procedures. * Basic math skills with ability to compute figures. * Familiarity with medical terminology, anatomy and physiology preferred. _Licenses/Certificates/Registrations:_ * Basic Life Support (BLS) Certification required; can be obtained after hire. * Certified Nurse Assistant preferred. Job: Patient Support Services* *Title: *Patient Care Associate I (PCA I) Location: NY-Glens Falls Requisition ID: 2401T