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　　Patient Advocate-Bleeding Disorders

　　Job Family: Sales Support

　　Type: Full time

　　Date Posted:Jan 23, 2024

　　Anticipated End Date:Feb 06, 2024

　　Reference: JR102537

　　Location:

　　TX, HOUSTON

　　WI, MADISON

　　IL, SPRINGFIELD

　　Description

　　Job Description

　　Patient Advocate-Bleeding Disorders

　　Location: Must be located within a 50 mile radius of any Pulsepoints, preferably Houston TX, Madison, WI, Springfield, IL or any locations in CST zone.

　　BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

　　The Patient Advocate-Bleeding Disorders is responsible for creating, planning, directing, and implementing internal and external customer service activities which lead to infusion patient account retention and future sales.

　　How you will make an impact:

　　Introduces and informs current and new infusion patients and referral sources about the services and programs offered.

　　Communicates offerings and benefits to current and potential patients as well as physician customers in order to build patient business as well as retain current patients.

　　Makes a difference in patients’ lives by through advocacy.

　　Documents patient communications for charting and customer service and partners with the clinical team.

　　Acts as the single point of contact for patients and referral sources.

　　When scripts do not flow in a timely manner, creates a sense of urgency from internal co-workers and intervenes immediately when infusion prescriptions are not fulfilled in timely manner.

　　Develops consumer/patient educational materials and resources for distribution.

　　Travels on an occasional basis.

　　Minimum Requirements:

　　Requires a high school diploma and a minimum of 2 years in the infusion community or industry; or any combination of education and experience which would provide an equivalent background.Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

　　Who We Are

　　Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

　　How We Work

　　At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

　　We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

　　Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

　　The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

　　Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

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　　Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

　　Need Assistance?

　　Email us ([email protected])