Position Information

　　Corporation Syracuse Community Health Center, Inc.

　　Primary Department Patient Access

　　Job Title Patient Access Specialist

　　Posting Number NP1352

　　Primary Work Location Salina

　　Full Time/Part Time Detail Full Time 1.0

　　FLSA (http://en.wikipedia.org/wiki/FLSA) Non-Exempt

　　Classification Regular

　　Work Days Monday, Tuesday, Wednesday, Thursday, Friday

　　Start Time 8:30

　　A.M. or P.M. A.M.

　　End Time 5:15

　　A.M. or P.M. P.M.

　　Position Summary Information

　　Job Description Summary

　　The Patient Access Specialist is responsible for greeting and assisting all visitors to the department, primarily patients, verifying patient information, updating demographics, generating encounters, requesting payments, performing charge entry and answering telephones. The Patient Access Specialist is also responsible to register new patients to our System of Care and also provide quality customer service at all times to patients, visitors, coworkers and other people presenting at or contacting the Health Center. Ensure positive customer experience.

　　Minimum Qualifications

　　High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment required.

　　Licensure N/A

　　Education Level High School Graduate

　　Preferred Qualifications

　　Bilingual preferred.

　　Physical Demands

　　While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.

　　Special Instructions to Applicants

　　Pay Range: $17.00 – $17.85 per hour

　　Posting Specific Questions

　　Required fields are indicated with an asterisk (*).

　　Describe your most rewarding customer service experience, what role did you play in taking care of the customer and what was the outcome? (Open Ended Question)

　　How did you hear about us? Syracuse Community Health Website

　　Indeed.com

　　Monster.com

　　LinkedIn.com

　　ZipRecruiter.com

　　CHCANY/NACHC Website

　　Syracuse Community Health Employee Referral

　　At Syracuse Community Health Facility

　　Job Fair

　　Employment Search Firm/Temp Agency

　　Applicant Documents

　　Required Documents

　　Resume

　　Optional Documents

　　SCH is an equal opportunity employer and does not discriminate, to the extent required by law, against any applicant on the basis of race, creed, color, sex, age, disability, religion, national origin, citizenship or immigration status, veteran status, marital status, arrest/conviction record, sexual orientation, gender identity or gender expression, genetic predisposition, familial status, pregnancy, reproductive health decision making, domestic violence victim status and/or any other trait or characteristic protected by state or federal law.