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Patient Access Representative I
Patient Access Representative I-March 2024
Dodgeville
Mar 27, 2026
About Patient Access Representative I

  It's more than a career, it's a calling.

  WI-SSM Health Dean Medical Group Dodgeville

  Worker Type:

  Regular

  Job Summary:

  Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

  Job Responsibilities and Requirements:

  PRIMARY RESPONSIBILITIES

  Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.

  Assists with coordination of activities related to insurance pre-certification/authorization.

  Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  Performs clerical and reception duties associated with patient registration.

  Performs other duties as assigned.

  EDUCATION

  High school diploma or equivalentEXPERIENCE

  No experience requiredPHYSICAL REQUIREMENTS

  Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  Frequent keyboard use/data entry.

  Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  Rare climbing.

  Work Shift:

  Day Shift (United States of America)

  Job Type:

  Employee

  Department:

  7880840164 CO Dane Centralized Operations

  Scheduled Weekly Hours:

  38

  SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)

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