Patient Access Representative, Full Time, DayReq #:0000137604

　　Category:Billing/Collections/Registration

　　Status:Full-Time

　　Shift:Day

　　Facility:Monmouth Medical Center

　　Department:NJ Family Planning Grant

　　Location:

　　Monmouth Medical Center, 300 Second Avenue, Long Branch, NJ 07740

　　Section II: Summary of Job Function

　　The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.

　　Section III: Job Qualifications/Education/Training/Certification/Licensure

　　High School Diploma required

　　Customer service experience

　　Patient Access experience preferred

　　Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

　　Medical terminology and computer skills

　　Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

　　RWJBarnabas Health is an Equal Opportunity Employer