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Patient Access Representative, Full Time, Day
Patient Access Representative, Full Time, Day-March 2024
Long Branch
Mar 28, 2026
About Patient Access Representative, Full Time, Day

  Patient Access Representative, Full Time, DayReq #:0000137604

  Category:Billing/Collections/Registration

  Status:Full-Time

  Shift:Day

  Facility:Monmouth Medical Center

  Department:NJ Family Planning Grant

  Location:

  Monmouth Medical Center, 300 Second Avenue, Long Branch, NJ 07740

  Section II: Summary of Job Function

  The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.

  Section III: Job Qualifications/Education/Training/Certification/Licensure

  High School Diploma required

  Customer service experience

  Patient Access experience preferred

  Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

  Medical terminology and computer skills

  Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

  RWJBarnabas Health is an Equal Opportunity Employer

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