At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　What we are asking of you in this role:

　　Proactively engage with appropriate partner sales and delivery management and partner program teams to identify, prioritize, develop, and execute successful enablement plans, content, and programs

　　Develop programs that always think about Partners and how they can be enabled to be an extension of our ServiceNow team

　　Identify gaps in knowledge and processes - and work with all levels of leadership (internal and external) to ensure rapid deployment of training and tools needed to address those gaps

　　Build enablement relationships with strategic partners and create joint partner enablement plans in collaboration with Partner counterparts

　　Engage regularly with key partners to monitor the enablement process, new requirements, and future goals

　　Provide regular updates to partner management on the status of each partner's enablement

　　Leverage assets from - and partner with - other ServiceNow organizations to drive knowledge acquisition and skills development

　　Build comprehensive knowledge of Partner training programs, Training and certification offerings, course roadmap, funding programs, Partner programs, and course objectives/overview to be a trusted advisor to partners

　　Establish steady cadences of learning for partners – and work to eliminate “random acts of enablement”

　　Produce metrics reporting – and provide insight and impact of initiatives.

　　Take part in the organization and delivery of virtual and on-demand enablement.

　　Co-create and maintain a local training calendar

　　Establish fluent channels of feedback, participation & support from both internal and external organizations and stakeholders.

　　Analytical capability to understand key trends in the region across the channel partner community, and work with the partner leaders in the region to establish training plans and curriculum that will help drive partner revenue ·

　　Required Competencies for Success

　　Leadership competencies

　　Drive results - Consistently achieving results, even under tough circumstances

　　Nimble learning - Achieving learning through experimentation when tackling new problems

　　Collaboration - Building trusted relationships and turning conflicts into opportunities to collaborate

　　Self-development - Is curious and is actively seeking new ways to grow and learn

　　Core Competencies:

　　Ensures Accountability – Holds self and others accountable to meet commitments

　　Execution Focus – Consistently achieving results even under tough circumstances

　　Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies

　　Functional competencies:

　　Persuades - Using compelling arguments that convey a clear understanding of the unique needs of different audiences to gain the support and commitment of others

　　Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

　　Trusted Advisor - The person the client/ customer/ peer turns to when an issue arises, often in times of great urgency: a crisis, a change, a triumph, or a defeat.

　　The ideal candidate will bring the following experience and skills:

　　Proven track record of enabling and growing a partner ecosystem

　　Highly responsive to internal customer and external partner stakeholder requests

　　High energy level and a “can do” attitude, a natural sense of curiosity and growth mindset 

　　An effective time manager, capable of developing and delivering/executing on the tactics on multiple projects, on time and on budget

　　Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities

　　Diplomacy, integrity, and presence that enables you to work effectively at all levels within a large heavily matrixed organization

　　A positive demeanor, with a sense of purpose and the ability to enjoy doing the most impactful work of their career

　　An understanding of what motivates our partner community, our internal stakeholders and our sales organizations

　　Experience in a multinational technology company, preferably experience in SaaS industry

　　Develops and drives consensus while implementing innovative process and strategy improvements

　　Bachelor’s degree required; MBA preferred

　　Either an MBA or Minimum of 8+ years’ experience in training and enablement organizations within IT or software with a demonstrated track record of successfully executing advanced training and enablement programs for partners

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

　　From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

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