Guardian is seeking a Partner Business Operations Lead to create and optimize experiences for our strategic partners.

Are you a problem solver with a high business acumen who enjoys bringing people together to create new business and technology partnerships that drive growth and deliver value to our customers? Is a culture where “People Count”,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If yes, then this may be the role for you!

You are:

A self-starter who is fueled by collaboration. You thrive in a fast-paced environment working with a diverse group of internal and external stakeholders to understand the strategic value of a partnership. You can create and execute on a plan to implement these capabilities with appropriate governance and ensure these relationships are delivering the maximum amount of value to Guardian and our customers.

You will:

Manage the end-to-end integration of new partners working across our organization; Establish an integration plan, assign resources, monitor, and track progress towards plan. Create appropriate training and process updates.

Support the creation and execution of legal agreements outlining roles and responsibilities and protections; Lead monitoring efforts to ensure compliance with agreement terms and adherence to all applicable state and federal regulations.

Cultivate and nurture relationships with existing partners through regular communication and engagement.

Track key metrics to assess the effectiveness of partnerships. Access value to Guardian and its customers.

Initiate monthly planning of capacity/volume received to ensure the right resources are in place at the right time to meet demand of each partnership.

Partner with business owner to drive road map of enhancements promoting digital solutions to increase efficiency and improved customer experience.

Support the roll-out of new initiatives as part of roadmap.

Ensure partner and internal workflows are properly documented, published, maintained, and communicated.

You have:

A Bachelor’s Degree

MBA and/or relevant industry designations a plus

Experience/expertise working with third party partners

5 years insurance experience in at least three of the following areas of focus: distribution, account management, operations, financial analysis /pricing, product / marketing, project management, vendor management

Knowledge of industry trends, clients, competitors, and regulations

An aptitude for challenging current assumptions and processes to foster innovation and improvement

Strong consultative, communication, and time management skills.

Location/Work Arrangement/Travel:

The work arrangement is "Mobile" and may be located anywhere in the U.S.

There is a 10-15% travel component associated with the position.

Salary Range:

$77,570.00 - $127,430.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .