JOB TITLE: Sales Associate

　　BASE RATE PER HOUR: $14.50              (Starting times and hours may vary depending on coverage due to report-offs and the production schedule, especially during holidays.) 

　　JOB SUMMARY/ JOB DUTIES:

　　Job Summary 

　　Performs duties in a retail store environment including suggestive selling and merchandising of Pepperidge Farm thrift bakery and biscuit items. Contributes to increasing net sales, bakery sales, and average sale per transaction while providing an outstanding level of customer service. Ensures that store runs efficiently and effectively in management's absence.

　　Essential Job Duties: Building the Business 

　　Productivity

　　Develop a strong working knowledge of all products and procedures for handlingSuggestive sell to every customer (offer the Behind-the-Counter-Special)Complete tasks assigned withing a reasonable amount of time with accuracy and attention to detailCustomer Service

　　Follow the Customer Service ProcessEngage the customer in conversation and offer PF productsAdhere to Dress CodeMerchandising Excellence

　　Maintain merchandising strategy for all Pepperidge Farm products that ensures the proper placement and neatness for ease of shoppingEnsures that merchandise is properly marked/priced according to the Red-Black-Blue pricing strategyPerform proper receiving, rotating and stocking procedures of all shipments (may also including unloading trucks)Perform proper receiving of distributor returnsStore Operations

　　Protect all Company assets through compliance with established security (including store keys, locks and securing store) cash handling, record keeping procedures and practices, and loss prevention.Perform store opening and closing procedures (including making bank deposit drops/pick-ups)Operate cash register and perform cash handling proceduresMaintain store cleanliness on sales floor and in stockroom (including bathroom)Perform proper receiving of distributor returns.Background and skill requirements

　　general education degree (or working towards attaining)Read, write and comprehend instructions, short correspondence and memosAdd, subtract, multiply, and divide in all units of measureApply commonsense understanding to carry out detailed but uninvolved written or oral instructionsPhysical Demands

　　The following is a list of physical requirements that you could be responsible for during the course of a normal week in the thrift or outlet store. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Receive, sort and stock bread deliveries five days a weekReceive a frozen or dry delivery once a week.Rotate productJob Analysis:

　　Standing: could be more than 8 hours/day

　　Walking: could be more than 8 hours/day

　　Sitting: max 1 hour/day

　　Driving: variable

　　Lifting/Carrying: poundage as follows:

　　Bread: max. 20 lbs. - 26% of business

　　Biscuit: max. 10-15 lbs. - 50% of business

　　Frozen max. 10-15 lbs. - 13% of business

　　Misc. Products: max. 20-50 lbs. - 11% of business

　　Pushing/Pulling: distance as follows:

　　Bread: stacked 10 high - max. 200 lbs., 30-40 ft. to push/pull, approx. 5-8 times/day

　　Biscuit: max. 20-50 lbs. - 30-40 ft. to push/pull, 15-25 times/day

　　Frozen: max. 20-30 lbs. - 30-40 ft. to push/pull, 5 times/day

　　Misc. Products: max. 100 lbs. - 30-40 ft. to push/pull, 5-8 times/day

　　Body Motions:

　　Frequent Bending, Reaching and Squatting

　　Occasional Balancing, Climbing and Kneeling

　　Environment: 95% indoors and 5% outdoors

　　15% exposure to cold (if location has freezer)

　　Travel (must have transportation): to and from the bank to the store