Overview

　　Responsibilities

　　Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on team work and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy.

　　Acts as front line representative of the patient care area.

　　Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates

　　Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter

　　Performs low-level disinfection, and is aware of infection prevention principles

　　Perform quality checks of point of care testing machines

　　Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures

　　Escorts patient throughout building as needed; assisting with wheelchairs as needed

　　Answers telephone calls and assists in the overall functioning of the department

　　Prepare patient forms with demographic information

　　Delivers specimens to the laboratory and runs errands to other departments

　　Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance

　　Participates in medication conveyance per Medication Storage and handling policy

　　Performs other duties as required or assigned

　　Additional Key responsibilities for clinic/outpatient settings:

　　Greets patients and assist with the rooming of patients

　　Prepares patient, room and equipment for procedures and exams

　　Assists patients in completing questionnaires

　　Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements

　　Additional Key responsibilities for inpatient settings

　　Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient

　　Greets patient upon arrival and completes standard admission tasks

　　Prepares patient, room and equipment for procedures and exams

　　Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed

　　Completes room strip down after discharge

　　Returns medications to pharmacy return bin from medication cart

　　Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist

　　Delivers meal trays and set patients up to eat

　　Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens

　　Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities

　　Assists with lifting, positioning, and dressing of patients

　　Answers call lights and directs patient needs to appropriate resources

　　Stocks equipment from central locations to nurse server as needed

　　Qualifications

　　High school graduate or equivalent required

　　Experience with customer service preferred

　　The ability to function in a fast-paced work environment with excellent organizational and prioritization skills

　　Required Licensure/Certifications

　　BLS certification required within 30 days of employmentDon't meet every single requirement?

　　Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Dartmouth Hitchcock Medical Center and Clinics, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

　　Area of Interest:Service;

　　FTE/Hours per pay period:0.40 - 16 hrs/per week;

　　Shift:Day;

　　Job ID:21368;

　　Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.