Job Summary

　　Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and company associates assuring a positive experience and minimizing wait time.

　　Responsibilities and Duties

　　Demonstrate efficiency with financial transactions for checking, savings and borrowing customers: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with customer to assure needs are met and minimize redoing.

　　Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.

　　Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.

　　Receives loan payments and savings deposits from customer, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks customer calculations and validates checks and/or counts cash payments.

　　Issues cashier’s checks and money orders, receives currency for coin and verifies amounts, processes the redemption of bonds, cashes checks according to written procedures.

　　Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling customer requests and merchant verification(s).

　　Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward customers and co-workers.

　　Qualifications and Skills

　　Cash handling and customer service experience is strongly preferred.

　　High school degree or GED required.

　　Starting Minimum Wage: $17.00

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