Live Your Passion. Add Your Magic.

　　At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

　　We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

　　If you are an internal applicant, please log into Workday and apply for your application to be considered.

　　Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally.

　　Overnight Front Office Supervisor

　　SUMMARY

　　The Overnight Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

　　ESSENTIAL FUNCTIONS

　　Job duties include; although are not limited to:

　　Supporting the department operation and providing direct service to guests as needed, leading by example

　　Overseeing the arrival and departure experience, ensuring guests expectations are exceeded at all times

　　Assisting in creating and implementing profit and flow-through enhancing strategies and programs

　　Reviewing daily financial and labor reports; providing suggestions for adjusting the operation as needed to achieve annual budget and forecasts

　　Assisting in creating, implementing and executing department trainings, recruiting and innovative pre-shifts

　　Assisting in managing associate engagement, scheduling, payroll, counseling and quarterly department meetings

　　Supporting the hotel's life-safety systems and being prepared at all times for emergency situations

　　QUALIFICATIONS

　　Bachelor’s Degree required

　　Minimum of four (4) years’ experience in customer service

　　Two (2) to three (3) years of hotel supervisory experience

　　Advanced skills in Word, Excel, PowerPoint, Opera and Outlook; daily use of nearly all programs will occur

　　Luxury hotel experience strongly preferred

　　Knowledge and experience in using Birchstreet, HotSOS and Rex preferred

　　PHYSICAL REQUIREMENTS

　　Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

　　The pay scale Overnight Front Office Supervisor is $28.00

　　*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

　　In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

　　At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

　　Privacy Policy (https://www.montagehotels.com/privacy-policy/)