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Outreach Van Relief Counselor
Outreach Van Relief Counselor-March 2024
Boston
Mar 29, 2026
About Outreach Van Relief Counselor

  Outreach Van Relief Counselor

  Department: Nighttime Outreach (O-Van) - O & T

  Office: 444 Harrison Avenue

  Location: Boston, MA

  Position Type: Direct Care

  Hours/Shift: Overnight - Third Shift

  Employee Type:: Relief

  START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2906274&source=2906274-CJB-0)

  SCHEDULE: On call as needed, 8:30 p.m. - 5:00 a.m.

  Pays $22.41 per hour

  LOCATION: 444 Harrison Ave, Boston, MA, (Driving is an exceptional part of this position)

  JOB DESCRIPTION:

  SUMMARY OF THE POSITION:

  The Outreach Van Relief Counselor will provide crisis intervention and fundamental services (food and blankets) to the unsheltered homeless population in Boston as part of a three (3) person mobile street outreach team for the Pine Street Inn

  REQUIREMENTS:

  QUALIFICATIONS:

  EDUCATION/TRAINING:

  REQUIRED:

  High School diploma or GED

  A valid Mass driver-s license with a minimum of two (2) years of driving experience and an excellent driving record

  KNOWLEDGE/EXPERIENCE:

  REQUIRED:

  Minimum of one (1) year prior experience as a street outreach worker, working with the homeless, and dealing with alcoholism, drug addiction, and mental illness

  Strong writing, reading and communication skills

  Prior training/knowledge of crisis intervention

  PREFERRED:

  Previous experience working with people with mental illness, training in substance abuse, HIV or AIDS, and a human services background

  PHYSICAL ABILITIES/SKILLS:

  REQUIRED:

  Ability to drive a 15 passenger van

  Must be able to lift 50 to 100 lbs. (assisting in physically lifting containers and guests)

  Requires the ability to operate a cellular phone and computer

  Requires frequent standing, sitting, stretching, bending, and lifting for long periods of time

  Must be able to work outside in all weather conditions for long periods of time

  Must be able to work with people actively abusing substances

  MENTAL ABILITIES/SKILLS:

  REQUIRED:

  Must be able to communicate effectively

  ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

  Providing food, clothing and blankets as available

  Assume responsibility for the safe operation of the program vehicle, by driving safely and within the driving laws of the Commonwealth of Massachusetts

  Help the unsheltered homeless become aware of shelter alternatives and other available services through crisis intervention and counseling

  Increase access to these services by providing transportation when appropriate

  Act as a resource to police, the public, and other agencies and shelters in providing outreach services

  Possess the ability to identify and assess the potentially violent behavior, crisis situations and violent situations by responding in a safe and timely manner while setting clear limits and making appropriate decisions

  Record basic data from each contact in the daily log and on the program statistic sheets

  Attend supervision meetings once a week and/or as needed and scheduled by the outreach van supervisor. Attend weekly staff meetings

  Attend all PSI required trainings and others trainings that involve the program/guests needs

  Maintain a close working relationship with other departments at the Inn

  Provide services to a diverse population of all ages

  Must be able to resolve any conflicts or issues with co-workers in a professional manner before involving the supervisor

  Participate in relevant meetings, training-s sessions, and programs

  Responsible for restocking Outreach Van supplies

  Perform other additional assignments or projects as requested/directed by supervisor

  INTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION, PLEASE COMPLETE AN APPLICATION FOR PROMOTION/TRANSFER AND SUBMIT IT TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING

  Pine Street Inn is an Equal Opportunity Affirmative Action Employer.

  START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2906274&source=2906274-CJB-0)

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