Job Description

　　Responsibilities:

　　OTD Management:

　　Main responsible person for OTD (Importation & Logistics ) timing in GM, manage the vehicle delivery within the allowable time slot by:

　　Oversee the “end to end” OTD process (Port-warehouse-customs-transportation-delivery center), keep optimizing process in daily operation to reduce the delivery time and improve efficiency

　　Set a clear KPI target for each business chain in the whole process and evaluate the performance timely.Main responsible person for OTD quality in GM, manage the vehicle quality to meet GM delivery standard.Manage the people and resources for the OTD related business, including custom service/warehousing operation/logistic/storage/vehicle prep. Etc.Set a governance mechanism to solve issues regarding OTD timing & quality, be part of the decision maker, escalate issue as needed.

　　Capacity & budget planning:

　　Make capacity forecast based on operation resources and experience, forecast risks and make action plans.

　　Make peak volume countermeasures.

　　Collaborate with Order team to arrange on priority orders and action plans.

　　Make OTD related budget & other resource plan yearly.

　　Report and communication:

　　Key window person to connect with GMHQ functions including sales/quality/engineering etc.

　　Support internal & external audit.

　　Make trainings & meetings arrangements per business needs

　　Summarize business/operation status and report to GMHQ regularly

　　Support global business communication & discussion as needed

　　Key Requirements and Qualifications:

　　8+ years’ vehicle OTD management or supplier chain management experience, on import programs will be a plus

　　Strong cross function collaboration experience, work with both local and global program team to oversee vehicle OTD performance, identify and address roadblocks to ensure the OTD performance on track and keep continuous improvement.

　　Basic knowledge of Import Type Approval process, in-bound/out-bound logistic, vehicle maintenance & repair and vehicle distribution

　　Fluent in English and Mandarin oral and written

　　Demonstrated ability to manage multiple projects / programs

　　Excellent project management and negotiation skills, details-oriented and well organized

　　Passion for understanding the customer needs and delivering an exceptional customer experience

　　Affinity to facilitate problem solving & collaboration

　　Experience in establishing effective partnerships within and outside of the organization

　　Experience working with geographically dispersed teams

　　About GM

　　Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

　　Why Join Us

　　We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

　　Diversity Information

　　General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

　　We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

　　We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

　　Our Company (https://search-careers.gm.com/en/working-at-gm/)

　　Our Culture

　　How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

　　Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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　　The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.