OPS SENIOR CLERK - 64855479

　　Date: Jan 18, 2024

　　Location:

　　FORT LAUDERDALE, FL, US, 33315

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 820702

　　Agency: Department of Health

　　Working Title: OPS SENIOR CLERK - 64855479

　　Pay Plan: Temp

　　Position Number: 64855479

　　Salary: $18.00 Hourly

　　Posting Closing Date: 01/31/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　FLORIDA DEPARTMENT OF HEALTH BROWARD COUNTY

　　SENIOR CLERK - 64855479

　　REFUGEE HEALTH/TB CLINIC

　　OPEN COMPETITIVE OPPORTUNITY

　　This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full-time employment. OPS employees are eligible to participate in a deferred compensation plan.

　　We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.

　　When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

　　DESCRIPTION:

　　This position reports directly to the Office Operations Supervisor.

　　This position requires bilingual in English/Spanish or English/Creole to meet the needs of our clients arriving from other countries.

　　The incumbent performs a variety of general clerical duties related to Refugee /Tuberculosis/ Hepatitis Services. Duties include, but not limited to; front desk receptionist, data entry, scheduling appointments, scanning, verifying eligibility, answering incoming calls, and client appointment reminder calls.

　　Assignments vary according to support services needed at any given time; the incumbent will be flexible and accept change readily. Must follow HIPAA and information security regulations set by federal, state and local policies to ensure confidentiality and privacy of client health information.

　　Incumbent will establish good rapport with staff and clients and provide excellent internal and external customer service.

　　Processes release of information (ROI) request ensuring that valid authorization has been given by the client or the client’s legal representative; releases information to the persons and agencies according to policy and regulations.

　　Participates in workgroups and meetings and attends/completes required trainings. Reviews/responds to email daily and completes on time all administrative requirements such as EAR’s timesheets, reports, etc.

　　MINIMUM QUALIFICATIONS:

　　1. Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 2. High School Diploma. 3. One (1) or more years working as a Front Desk Receptionist in a health care environment. 4. Bilingual English/ Spanish or English/Creole.PREFERRED QUALIFICATIONS:

　　One (1) or more years working as a front desk receptionist in a Public Health Department.

　　Experience working in Public Health.

　　Experience working with Electronic Health Records.

　　Florida Department of Health Mission, Vision, and Values:

　　Mission:

　　To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

　　Vision:

　　To be the Healthiest State in the Nation.

　　Values:

　　I nnovation: We search for creative solutions and manage resources wisely.

　　C ollaboration: We use teamwork to achieve common goals & solve problems.

　　A ccountability: We perform with integrity & respect.

　　R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

　　E xcellence: We promote quality outcomes through learning & continuous performance improvement.

　　Where You Will Work:

　　BROWARD COUNTY

　　The Benefits of Working for the State of Florida:

　　Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

　　State of Florida 401(a) FICA Alternative Plan (mandatory)

　　Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)

　　Workers’ Compensation (mandatory, if needed)

　　Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

　　Deferred Compensation (voluntary)

　　Employee Assistance Program (voluntary)

　　And more!

　　For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

　　Please be advised:

　　Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

　　This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

　　Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

　　If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

　　The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

　　Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

　　Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　Nearest Major Market:Fort Lauderdale

　　Nearest Secondary Market:Miami