Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

　　Job Description:

　　Job Summary

　　This position provides customer service to internal and external customers. He/She enters data for order processing, document scanning, shipment routing, etc. This position problem solves and maintains ongoing professional relationships with customers.

　　Responsibilities:

　　Processes workforce management software exceptions.

　　Completes and provides various reports and provides analysis as needed.

　　Administers discretionary, vacation, and compensation day requests.

　　Completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.

　　Qualifications:

　　High school diploma, GED, or International equivalent

　　Strong written and verbal communication skills

　　Multi-tasking abilities

　　Working knowledge of Microsoft Word, Excel, Access, and Outlook

　　Willing to work flexible hours and overtime on occasion

　　Employee Type:

　　Permanent

　　UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

　　Company: UNITED PARCEL SERVICE

　　Category: Operations

　　Requisition Number: R24001337

　　Location: Heredia,Costa Rica