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Operations Support Specialist – Document Control
Operations Support Specialist – Document Control-March 2024
Rochester
Mar 28, 2026
About Operations Support Specialist – Document Control

Operations Support Specialist – Document Control

Kelly Science and Clinical is currently recruiting for qualified, full-time, contract to potential permanent Operations Support Specialist – Document Control in Rochester, Michigan area for one of our clients in the pharmaceutical space. The need to fill this position is immediate.

Summary:

This person will support deviation and investigation work, driving to the root cause and supporting CAPAs. This person will also need to understand the process quickly and understand improvements needed to be made.

Qualifications/Education/Skills:

Bachelor s Degree in a relevant field such as Business Administration, Technical Writing, Engineering, or a field related to the industry required– 5+ years of experience within a pharmaceutical industry may be considered in lieu of BS degree.

3-5+ years ideally within a pharma industry desirable plus degree; open to experience within other industries within a regulated environment

CAPA and technical writing experience a plus. Experience with any combination of the following would be preferred for a candidate that could support CAPA initiative:

Process Understanding : A deep comprehension of the processes, workflows, and tasks within the organization is essential. This includes understanding the intricacies, dependencies, and critical steps involved.

Clear Communication Skills : SOPs are all about clarity. The ability to articulate complex procedures in a concise, straightforward manner is crucial. Writers should be adept at breaking down processes into step-by-step instructions.

Attention to Detail : SOPs must be accurate and precise. Writers need to pay attention to every detail, ensuring consistency and correctness.

Regulatory Knowledge : Depending on the industry, SOPs may need to adhere to specific regulations or standards. Familiarity with regulatory bodies (such as OSHA, EPA, DOT, FDA) and their requirements is valuable.

Industry-Specific Expertise : Understanding the nuances of the industry or field where the SOPs will be applied is advantageous. Different sectors (e.g., manufacturing, healthcare, finance) have unique processes.

Quality Management : Knowledge of quality management principles (e.g., Six Sigma, ISO 9001) helps maintain high standards in SOPs.

Collaboration Skills : SOPs often involve input from various stakeholders. Writers should collaborate with subject matter experts, managers, and team members to gather information and validate procedures.

Document Formatting : Proficiency in using tools like Microsoft Word or PowerPoint to create well-structured SOPs is essential. Templates and consistent formatting enhance readability.

Risk Assessment : Identifying potential risks and incorporating preventive measures into SOPs ensures safety and compliance.

Version Control : Understanding version control practices helps manage updates and revisions to SOPs effectively.

Pay : $72-80K/yr and based on experience

Hours: M-F, 8AM – 5PMEST; a hybrid work schedule is an option, with 1-2 days offsite and 3-4 days onsite

For immediate consideration or more information, please contact me directly at [email protected] or at 804-991-0745.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Science Clinical?

Kelly Science Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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