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Operations Manager Surgical Services
Operations Manager Surgical Services-March 2024
Milwaukee
Mar 29, 2026
About Operations Manager Surgical Services

  JOB REQUIREMENTS: Job Description: The Operations Manager is responsiblefor managing the daily operations of Surgical Services and District MES,CES, and 360 Support, which includes managing the customer and technicalservice personnel to achieve short and mid-term financial and operatingobjectives. The Operations Manager is responsible for establishing thestrategic direction of their team, ensuring that the delivery ofequipment and services exceeds customer expectations, and for managingperformance to achieve revenue growth and budget expectations.Responsibilities Provides leadership, planning and direction to ensurebusiness objectives and financial goals are achieved. Holds self andteam accountable for timely completion of assignments and achievingexpected results. Demonstrates leadership to inspire others by modelinga positive commitment to the business, peers, other departments, directreports, and clients. Understands and uses effective conflict resolutionskills, e.g., identifies and resolves customer and staff concerns,discrepancies and disagreements. Approval of weekly time cards,management of time off requests, and on call schedules. Ensure that allQI\'s/KPI\'s are in alignment with corporate standards and communicatestechnician stack rank performance reports to the team. Proactivelysupports customer on-site service. Liaison between hospitals,physicians, and the company to maximize procedures and block booking.Maintain proper protocol for scheduling and confirming all procedures,services, pick-ups, and deliveries. Develop initiatives to continuallydrive down lost cases. Assist all sales personal with direct marketing,questionnaires, lead generating, courses, sales appointments andcontracts. Demonstrates in-depth knowledge of medical equipment. Manageris required to maintain a professional relationship with key localmanufacturer and vendor representatives. Manages equipment inventory andpar levels consistent with contract terms, pricing and policies and tostabilize/reduce stock outs. Uses all available resources to ensureteams operate efficiently, and handle geographic routing andprioritization to service customers effectively. Gain knowledge to beproficient in all systems. Ensures all required personnel are current intheir DOT certification. Ensure the timely completion of the OperationsCompliance Guide Audits. Recruits, trains and develops employees.Provides cross- and lateral training, emphasizing continuous improvementand teamwork, and providing on-going feedback with focused action stepsfor areas of improvement. Understands billing for account invoices andassists with account receivables collections. Maintain computers, database and update facility and physician preference in the Scheduling...For full info follow application link. We are proud to be an EEO/AAEmployer/Vet/Disabled. We maintain a drug-free workplace and performpre-employment background and drug testing. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/45D0FABB647746BA

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