POSITION OBJECTIVE

　　The Operations Manager, Development and Alumni Relations will drive efficiencies to achieve positive business outcomes and solve challenges managing Development and Alumni Relations operations for the School of Medicine. The department consists of 32 staff comprising six core functions. Duties include strategy development, data analytics, process development and or improvement, project management, and/or people management. The operations manager must be cross-collaborative and solution oriented to ensure their strategies are adopted by key business stakeholders to measure results. 

　　ESSENTIAL FUNCTIONS

　　Strategic Planning: Serve as a member of the leadership team. Lead efforts to set the department's strategic direction, engage with offices of the President, Provost, other vice president and deans. Develop and implement activities to move the strategic plan towards the vision and mission. Develop metrics to measure success and develop and implement alternative strategies as needed.  (25%)Data Analytics: Create and analyze major gift prospect lists and initiate appropriate strategic actions to ensure that senior leadership sustains development activities at a pace consistent with meeting established goals for submitted proposals, developing proposals, and advanced cultivation. Develop prospect and donor tracking reports, correspondence, proposals, presentation and marketing materials. Monitor the expenditure of funds in accordance with budgetary requirements and programmatic needs. Lead and assist with carry-over and rebudgeting requests. Maintain a strong knowledge of the awarded, forecasted, and actual expenditures.Process Development/Improvement: Oversee administrative and operational management of a department containing 32 employees and comprising of six core functions/sub-departments. Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships. Identify opportunities for improvement and direct the implementation of changes. (25%)Project/People Management: Direct and implement all strategic activities including partnership formation, team building, and reporting. Provide timely status reports on strategic initiatives. Manage relationships inside and outside the university including administration, faculty, staff, and students, and external funding agencies, collaborators, alumni, donors, and supporters. Drive and track progress on the vice dean's major initiatives to ensure that momentum is maintained, and deadlines are met. (25%)

　　NONESSENTIAL FUNCTIONS

　　Perform other duties as assigned (<1%)

　　CONTACTS

　　Department: Daily contact with vice deans, vice presidents, senior vice presidents, associate and assistant vice presidents, and executive directors. Contact with staff as required to perform essential functions.

　　University: Frequent contact with the president's and provost's offices, vice presidents, and deans. Contact with trustees, alumni, directors of administrative departments, faculty, and staff as required to perform essential functions.

　　External: Regular contact with donors, alumni, corporations and foundation representatives, community organizers/advocates, and federal, state, and local government officials. Contact with foreign visitors and academic boards and organizations as required to perform essential functions.

　　Students: Contact with undergraduate, graduate, and professional students as required to perform essential functions.

　　SUPERVISORY RESPONSIBILITY

　　No direct supervision of staff employees.  

　　QUALIFICATIONS

　　Experience: 5 or more years of related experience.

　　Education: Bachelor's degree required.

　　REQUIRED SKILLS

　　Strong cognitive and analytical sk