Operations Manager

Department: Plant/Operations

Reports To: CEO/GM

FLSA Status: Exempt

General Summary

Directs activities of construction, engineering, network, and installation/repair through subordinate managers. Develops short- and long-range business plans. Develops budgets, authorizes expenditures, and oversees projects to ensure business plan objectives are met.

Ensures the telco personnel understand efficiency, safety procedures and preventive maintenance operations.

Researches new products, services, and technologies; evaluates market demand and makes recommendations to top management.

Essential Job Functions

Develops short- and long-range business plans.

Develops operations budgets, authorizes expenditures, and oversees projects to ensure business plan objectives are met.

Ensure telco personnel understand efficiency, safety procedures and preventive maintenance operations.

Identifies, researches, and recommends new products, services, and technologies to top management. Evaluates market demand and makes recommendations for implementation.

Proactively upsell WRT products and services.

Adapt to the evolving and changing business needs, conditions and work responsibilities of WRT and the industry.

Promote organizational mission and goals by influencing others to act in support of ideas, programs or causes.

Display an ongoing positive commitment to learning and self-improvement; desiring and trying to acquire new knowledge or skills for work.

Take personal responsibility for the quality and timeliness of work and achieve results with good fiscal policy.

Satisfactorily complete any additional training required by and related to this position.

Performs all other related duties as assigned by CEO/GM.

Knowledge, Skills and Abilities

Knowledge of telecommunications networks and services.

Knowledge of company policies and procedures.

Knowledge of management principles and practices.

Knowledge of company products and services.

Knowledge of telecommunications industry regulations.

Skill in identifying and analyzing new business opportunities.

Skill in strategic planning.

Must have excellent oral and written communication, public relations and organizational skills.

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