Operations Coordinator – Parcel Locker Solutions – Japan - Hybrid:

　　We’re committed to developing, retaining, and keeping people like you engaged and motivated, which means you can look forward to joining a company with a culture of diversity, fairness and respect. Promoting internal mobility and preserving a good work/life balance for our employees, means we can offer you both local and international career opportunities, and provide you with regular feedback and performance reviews, helping you to define your career development plan and identifying any learning, training and support needed.

　　Want to commit your talent to an organization that truly values your contribution? Looking for a place where you can be a game changer, innovate, and unleash your true potential? We call it: The Power Of You.

　　Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

　　Your role:

　　Reporting to the Operations Director, your purpose is to manage the coordination with location partners, the installation team, QLS and subcontractors for a seamless removal and relocation of our PUDO lockers.

　　You will be communicating and negotiating with location partners and carriers regarding the removal of PUDO lockers at specific locations, providing a logical approach to issues and providing solutions in a professional manner, driving operational excellence to optimize the operation with KPIs, and exploring operation efficiency to reduce costs.

　　In line with the business monthly target, you will ensure the number of installations and removals are achieved whilst displaying a mindset to reach beyond the target, communicating and building good relationships with location partners to lead locker installation/removal operation.

　　Through your understanding of the PUDO locker installation and removal process, you will complete all the necessary steps, ensuring information is communicated among internal and external stakeholders including location partners, providing necessary guidance to the partner/client to reach the best outcome.

　　What you bring:

　　You possess excellent organisational skills and problem-solving skills, and you understand how to manage 3rd party subcontractors.

　　You have proficiency in MS Office (Excel, PowerPoint, Word)

　　You’re a Self-motivated person with strong communication and interpersonal skills.

　　You potentially have an education or background in Mechanical or Electrical engineering/ IT technology.

　　You are fluent in both verbal and written Japanese and have a basic level of both verbal and written English.

　　Benefits:

　　In addition to a competitive salary, you’ll also receive:

　　Employee Assistance Program

　　Flexible work hours

　　Free access to Udemy through our learning hub

　　An opportunity to get involved with our Empowered Communities and our Philanthropy program - Quadient Cares

　　Our Hiring Process:

　　Once you apply, your application will be reviewed by our recruitment team. If you’ve got the skills and experience we’re looking for, you’ll be invited to have an initial conversation with a recruiter, where you’ll get to find out more about the opportunity and we can learn more about you. If things go well, you can then expect 2 – 3 interviews with the hiring team after which a decision will be made. If you’re successful, you’ll then be introduced to our HR team who will help you through the onboarding process.

　　Let’s be EPIC together, click on the Apply button now!

　　About Quadient:

　　Quadient (formerly Neopost), is one of the global leaders in digital and physical communication. Present in 29 countries, it generated €1.1 billion in turnover in 2021 thanks to three businesses:

　　Publishing Intelligent Communication Automation software

　　Mail Related Solutions

　　Automatic Parcel Lockers (Parcel Locker Solutions)

　　We exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims to accounts receivables, invoices, and inbound packages.

　　Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.

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