Overview

　　The Operations Coordinator I completes tasks within the area of Operations Management (specifically the Order-to-Fulfill (O2F) process) for a large nationwide language interpretation services program. Ensures successful completion of tasks and work activities at best value (Performance, Quality and Cost) to satisfy customer operational and contract requirements.

　　Responsibilities

　　Procures language interpreter services from qualified interpreters to fulfill the customer’s operational requirements as stated in work orders and task orders supporting the prime contract

　　Completes all activities within the Order-to-Fulfill business process, including work order solicitation, receipt of offers, contractor consideration and selection, and work order award

　　Utilizes multiple program databases as part of the O2F process; updates information pursuant to work order rates, terms and conditions

　　Monitors operational requirements throughout the day ensuring any work order cancellation, modification, and/or addition are captured and acted upon accordingly

　　Conducts profit-loss analysis/cost-benefit analysis for each work order requirement and procured contractor’s language interpreter services; procures services at best value

　　Coordinates interpreter travel and lodging within established guidelines as required

　　Ensures the procurement activity for the work order is completed in accordance with the company procurement manual, contractual requirements, court operating guidelines, and U.S. federal acquisition regulations

　　Communicates with multiple internal (program, corporate) and external (customer, interpreters) stakeholders to identify requirements and allocate appropriate resources

　　Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines

　　Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value

　　Performs other duties as assigned by the Operations Supervisor and/or Operations Manager

　　Qualifications

　　Bachelor’s degree desired, but not essential

　　Strong computer skills preferred (Microsoft Office, Word, Outlook, PowerPoint, and Office Software a must)

　　Minimum of two years’ of related administrative/coordination experience supporting a language services or other relatable program

　　Must be able to effectively communicate through oral and written communication with customers, management and other coworkers

　　Must be high-energy, flexible, work well with teams, and able to find creative solutions

　　Preferred Qualifications

　　Additional language skills and court interpretation experience is a plusWorking Conditions

　　Normal office working conditions

　　Requires periods of non-traditional hours including consecutive nights or weekends when necessary

　　May require ability to lift/and or move objects or packages of up to 25 lbs.

　　Approximate amount of travel time for the position is 5%

　　Job Locations US-VA-Reston

　　Job Post Information* : Posted Date 2 weeks ago (1/18/2024 6:28 PM)

　　ID 2024-7684

　　Location : Location US-VA-Reston

　　Potential for Remote Yes

　　Clearance Requirement None

　　Job Requires Relocation Yes

　　Job Requires Relocation Yes