OverviewAs an Operations Coordinator, you will be using your strong organizationalabilities and communication skills to support the business development,operations, and growth of Esri's Advantage Program for federal governmentcustomers, which is targeted at building capabilities and success for Esricustomers and partners, in their deployment and use of ArcGIS.As a part of the Professional Services Division, the Programs team supportsthe business development, operations, and management of the AdvantagePrograms portfolio for customers, partners, and international distributorsto foster best practices use of Esri technology.ArcGIS brings together maps, apps, data, and people to make smarterdecisions and enable innovation. Esri's Professional Services Division playsa crucial role in the deployment, usage, and innovation ArcGIS. Ourmission is simple yet powerful: enable user success through the deploymentof ArcGIS, broaden the impact of geospatial technology, and push thetechnology and drive improvements.ResponsibilitiesDevelop and maintain relevant systems, guidelines, policies, andtemplates to support effective and efficient program management to meetprogram objectivesLiaise with other key internal Esri groups such as Global BusinessDevelopment, Educational Services, Technical Support, International &Partner Program Teams, Contracts, Customer Service, and Marketing tomeet program objectivesEstablish, develop, and/or maintain relationships with key federalgovernment customers and partners, in support of program initiativesAssist in the preparation, review, and presentation of proposals,quotes, reports, and support plans as requiredProvide input and reporting regarding resource requirements for overallprogram operationsSupport other strategic Esri Corporate and Professional Services initiativesas requiredRequirements1+ years of experience supporting federal government customers1+ years of experience serving in a business roleAn appreciation for technology and willingness to learn high-level conceptsAbility to effectively prioritize, coordinate, and complete multiplesimultaneous activitiesAbility to coordinate, manage, and maintain visibility on multiple accountsAbility to develop strong, productive relationships with colleagues,partners, customers, and management to meet targeted objectivesAn analytical mindset with the ability to develop metrics, create reports,interpret results, and make recommendations on appropriate courses of actionExperience with Microsoft Office productsExcellent communication, collaboration, organizational, timemanagement, presentation, and writing skillsProactive, self-motivated, agile, and team-orientedBachelor's degree in business, GIS, or a related fieldRecommended QualificationsExperience with collaboration tools such as Professional ServicesAutomation, SharePoint, Microsoft Teams, Salesforce, and/or otherbusiness management/reporting systemsFamiliarity with or exposure to Esri technologyExperience performing technical delivery/coordination or consultingExperience working with customers in a service-oriented business environmentExperience preparing, reviewing, and presenting high quality proposals,business metrics, and reports#LI-AN1

　　Total RewardsEsri's competitive total rewards strategy includes industry-leading healthand welfare benefits: medical, dental, vision, basic and supplementallife insurance for employees (and their families), 401(k) andprofit-sharing programs, minimum accrual of 80 hours of vacation leave,twelve paid holidays throughout the calendar year, and opportunities forpersonal and professional growth. Base salary is one component of our totalrewards strategy. Compensation decisions and the base range for this role takeinto account many factors including but not limited to skill sets;experience and training; licensure and certifications; and other busi essand oA reasonable estimate of the base salary range is$64,480 $83,200 USD

　　The CompanyAt Esri, diversity is more than just a word on a map. When employees ofdifferent experiences, perspectives, backgrounds, and cultures cometogether, we are more innovative and ultimately a better place to work. Webelieve in having a diverse workforce that is unified under our mission ofcreating positive global change. We understand that diversity, equity, andinclusion is not a destination but an ongoing process. We are committed to thecontinuation of learning, growing, and changing our workplace so everyemployee can contribute to their life's best work. Our commitment to theseprinciples extends to the global communities we serve by creating positivechange with GIS technology. For more information on Esri's Racial Equity andSocial Justice initiatives, please visit our website .If you don't meet all of the preferred qualifications for this position,we encourage you to still apply!Esri is an equal opportunity employer (EOE) and all qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin,disability status, protected veteran status, or any other characteristicprotected by law. If you need reasonable accommodation for any part of theemployment process, please email and let us know the nature of your requestand your contact information. Please note that only those inquiries concerninga request for reasonable accommodation will be responded to from this e-mailadEsri takes our responsibility to protect your privacy seriously. We arecommitted to respecting your privacy by providing transparency in how weacquire and use your information, giving you control of your information andpreferences, and holding ourselves to the highest national and international