Summary About the position: This position is located at the Youth Centers on Joint Base Elmendorf-Richardson. The position may require the incumbent to transport children in a government vehicle therefore a valid state driver's license must be obtained and maintained; a good driving record may be required as a condition of employment. DAF Child and Youth Programs Employee Child Care Discount applicable to this position (see Additional Information). Responsibilities Oversees the administrative management of the reception area of a Child Development or Youth Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff, takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization. Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements. Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the program. Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for personnel. Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling. Maintains records, files, statistical data, and suspense system. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors supplies and resources. Orders office supplies. Assists in facility key control. Maintains time and attendance cards. Will be required to operate a motor vehicle to drop off cash deposits. Performs other related duties as required. This is a drug testing position. The incumbent is subject to random testing If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12284746 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/05/2024 Business Based Action Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. QUALIFICATIONS Must be at least 18 years of age, hold a high school diploma (or equivalent) and must speak, read, and write English. Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Possess the ability to communicate effectively orally and in writing. Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm. Experience which has demonstrated arithmetic aptitude and ability, accuracy and attention to detail; progressively responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items. Must satisfactorily complete National Agency Check with Inquiries (NACI), State Criminal History Repository Check (SCHRC), and Installation Records Check (IRC). Must satisfactorily complete a pre-employment physical and drug test and maintain current immunizations. A valid driver's license is required. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution in order to qualify. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information School Age Center: Age group: 5 - 8 years Hours of Operation:- School Day: Mon-Fri, 6:00am-9:45am + 2:45pm-5:30pm - School Vacation: Mon-Fri, 6:00am-5:30pm Occasional extended duty hours and weekends Youth Center: Age group: 9-12 (youth), 13-18 (teen) Hours of Operation: - School Day: Mon-Thu, 2:00pm-8:00pm / Fri, 2:00pm-10:00pm - School Vacation: Mon-Fri, 10:00am-6:00pmSpecial events on Saturdays Child Development Program will provide 100% child care fee discount for all CYP direct care staff for the first child enrolled in a full-time or regular part-time DAF CDP. A 25% discount will apply for any additional children of direct care staff. Direct care staff must spend a minimum of 75% of their work schedule in the classroom and flex employees who average 15 hours a week. Please contact local NAF HR Office for additional information. Individual must fully meet qualification/eligibility/background requirements for this position. This includes providing any supporting documents needed for verification. Applicants must be at least 18 years of age at time of hire. This position requires the incumbent to be able to read, speak, and write English. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.