The Operations Assistant will provide office support to all staff and perform a variety of administrative and Broker Management System functions.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES Prepare deposit and process through FTNI system. Receptionist duties including screening and routing calls and voicemail messages and maintaining voice-mail system. Greet visitors and vendors. Ensure reception area is maintained. Route all incoming faxes in a timely manner. Process all incoming mail, including overnight mail. Stamp and scan and attach in EPIC. Process all outgoing mail, including overnight mail. Maintain supplies inventory by checking stock to determine level, placing orders, and verifying receipt. Conference room maintenance and meeting coordination. Monitor and maintain office equipment, including copiers, label printer, scanner, and postage machine. Kitchen maintenance. Assist Account Managers/Producers with preparation of client documents - copying, sorting, packaging, mailing. Perform EPIC control functions, including applying credits to debits, review of unapplied payments and HFC activities, and policy invoicing. Other EPIC and BenefitPoint data entry as assigned. Other reasonable duties as assigned by your supervisor. The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

　　WORK EXPERIENCE REQUIREMENTS Insurance agency or broker experience preferred Exceptional customer service skills Excellent organizational, interpersonal, communication skills Proven ability of working in a successful team environment Strong data entry skills Ability to exercise independent judgment Proficient in Microsoft Word, Excel, Outlook, and internet utilization EPIC Agency Management System experience preferred but not required Department Office Administration & Clerical

　　Required Experience: 1-2 years of relevant experience

　　Required Travel: Negligible

　　Required Education: High school or equivalent

　　HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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　　Hi, we're HUB.

　　In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

　　When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

　　And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

　　About HUB International

　　Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.