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Operations Administrator - ER, Trauma & Urgent Care
Operations Administrator - ER, Trauma & Urgent Care-March 2024
Eau Claire
Mar 30, 2026
About Operations Administrator - ER, Trauma & Urgent Care

  Why Mayo Clinic

  Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

  Responsibilities

  The administrator occupies a unique leadership role within the organization. One of the successes of Mayo has been the collegiality and mutual support demonstrated by physician and administrative leadership. This partnership brings together the clinical and managerial talents necessary to achieve the Mayo Clinic strategic and operating plan. The administrative and physician/scientist leadership roles cannot be separated. The purpose of the partnership is to: translate the institutional vision to meaningful and effective operational responses; bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution; see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements; act as a facilitator, champion and generator of new ideas and a mediator on difficult issues; bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc.; assist physician/scientist and allied health staff in developing leadership, managerial skills and succession planning; have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise; provide financial oversight of department. The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies.

  Qualifications

  Master's degree in business, health care administration or related field required. Five years healthcare management or related industry experience to include people, projects or programs required. Operational experience must include demonstrated ability to work effectively and collaboratively in a multi-disciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff. Must have demonstrated leadership competencies management (e.g. staff, change, complex issues) and operations. Excellent communication skills required.

  For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred.

  Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years.

  Exemption Status

  Exempt

  Compensation Detail

  $143,291.20 - $214,988.80 / year

  Benefits Eligible

  Yes

  Schedule

  Full Time

  Hours/Pay Period

  80

  Schedule Details

  Monday - Friday, Business Hours

  Weekend Schedule

  Not Applicable

  International Assignment

  No

  Site Description

  Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

  Affirmative Action and Equal Opportunity Employer

  As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

  Recruiter

  Julie Melton

  Equal opportunity

  As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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