About this role:

　　Wells Fargo is seeking an onboarding transformation senior manager. As part of the Enterprise Client Onboarding Transformation, the Product Optimization & Capabilities team is focused on the development of client onboarding core capabilities needed to support the entire onboarding lifecycle at Wells Fargo. As a senior member of this team, you will have the opportunity to drive transformation by leading the team that identifies common onboarding product support capabilities, including via process review, improving on those which already exist and building where necessary, that will serve Wells Fargo's long-term goal of simplifying and improving the client onboarding experience.

　　In this role, you will:

　　Manage and develop a team of senior onboarding transformation while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility

　　Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives

　　Identify potential risks when implementing change along with developing mitigation strategies and plans

　　Recommend opportunities for process improvement and product capabilities

　　Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables

　　Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk

　　Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

　　Manage allocation of people and financial resources

　　Develop and guide a culture of talent development to meet onboarding transformation objectives and strategy

　　Required Qualifications, US:

　　6+ years of Onboarding Transformation, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

　　3+ years Management experience

　　Desired Qualifications:

　　6+ years of onboarding transformation experience

　　Strong understanding of the regulatory and competitive landscape

　　Experienced in management of direct and matrix teams of 50 - 20

　　Experienced in process design, programmatic transformation

　　Experienced with digitization and automation a strong plus

　　Proven track record of excellent leadership, communication, writing & influencing skills

　　Balanced in the creation of a strategy and astute in the implementation of tactical actions

　　Resilience and relentlessness to achieve goals always in collaboration with stakeholders and teammates is an imperative

　　Job Expectations:

　　Manage onboarding process optimization across existing teams in a matrix environment

　　Identify process improvement opportunities and strategies for process, controls, analytics and trend analysis to optimize the onboarding process for clients, leading team to deliver

　　Collaborate with and influence all levels of professionals, including experienced leadership

　　Pay Range

　　$120,400.00 - $250,000.00

　　Benefits

　　Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

　　401(k) Plan

　　Paid Time Off

　　Parental Leave

　　Critical Caregiving Leave

　　Discounts and Savings

　　Health Benefits

　　Commuter Benefits

　　Tuition Reimbursement

　　Scholarships for dependent children

　　Adoption Reimbursement

　　Posting End Date:

　　1 Feb 2024

　　* Job posting may come down early due to volume of applicants.

　　We Value Diversity

　　At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

　　Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

　　Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

　　Applicants with Disabilities

　　To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

　　Drug and Alcohol Policy

　　Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

　　Company: WELLS FARGO BANK

　　Req Number: R-330850

　　Updated: Thu Jan 18 00:00:00 UTC 2024

　　Location: CHARLOTTE,North Carolina