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Omnichannel Shopper & Perfect Store Manager Pharma
Omnichannel Shopper & Perfect Store Manager Pharma-March 2024
Lisbon
Mar 29, 2026
About Omnichannel Shopper & Perfect Store Manager Pharma

  Omnichannel Shopper & Perfect Store Manager Pharma - 2407016000W

  Description

  Kenvue is currently recruiting for Omnichannel Shopper & Perfect Store Manager Pharma.

  The Omnichannel Shopper & Perfect Store Manager Pharma is responsible for delivering shopper toolkits, category growth stories and Perfect store guidelines for Skin Health and Self Care brands across the pharmacy channel, considering both online and offline channels:

  This position reports into the Head of Shopper Marketing Pharmacy omnichannel SE and is based at Spain, Portugal or France.

  Who We Are

  At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.

  What You Will Do

  The Omnichannel Shopper & Perfect Store Manager Pharma is responsible for delivering Online2Offline shopper toolkits, category growth stories and Perfect store guidelines for Skin health and Self Care brands across the pharmacy channel for Southern Europe:

  Key Responsibilities

  Example of brands in Scope: Neutrogena, Biafine, Aveeno, Nicorette, Piz Buin, Imodium, Microlax, Frenadol and Actifed.

  Work closely with the EMEA Shopper teams, Southern Europe Cluster Marketing, and Market Brand activation leads to design the best shopper strategy and initiatives in order to drive business commitments.

  Work closely with BTL agencies and ecommerce agencies to develop O2O activation Toolkits/concepts/assets, support the launch of NPI’s & amplification of brand claims as RTB’s in the trade

  Work on mapping out Perfect Store channel recommendations on placement in line with shopper research on decision tree, and education on range through fact sheet development

  Working closely with Perfect Store team to map out any opportunities on dashboards & loop holes on reporting perfect Store KPI’s

  Work closely with eCommerce team to make sure to implement a O2O strategy across all different touchpoints with consistency.

  Work closely with assigned procurement and suppliers to look at point of sale solutions and scale in driving efficiency across the cluster.

  Build Shopper capabilities within the Cluster teams:

  Deliver & strengthen omnichannel shopper understanding & capability across the cluster through educating on instore communication guidelines to BA teams & agencies alike, alongside deliver Perfect Store fundamentals training to the Perfect store, Channel, Customer/ merchandising teams across the cluster

  Ensure training on Omnichannel Perfect Store methodology & Digital Shelf and embed the culture in the teams.

  Foster and celebrate a culture of “execution excellency”

  Analysis & Data:

  Working closely with CBI, local teams, and external sources to develop insights, reviews and deliver critical decisions.

  Responsible for drafting & mapping out briefs with Business Insights team to initiate shopper studies (path to purchase, etc)

  Analyze Top line sell out data (where available) to drive recommendations to the business for the BA teams to drive execution with the Sales teams reviews.

  Analyze Digital Shelf KPIs to assess in the improvement of digital perfect store execution within the omnichannel plan

  Shopper Business Involvement:

  Attending & being an active member of the priority brand squads and eCommerce squad to drive cross-functional collaborationBudget and tracking:

  Working closely with Marketing & the BA teams and carving out BTL creative budget and ensuring the right phasing & managementQualifications

  What We Are Looking For

  Required Qualifications

  University degree in Business administration or respective studies

  Experience from a multi-national or regional company preferably FMCG

  Experience in Skin Health brands, specifically in the pharmacy channel.

  Experience on an e-commerce environment/role

  Proficient knowledge and use of all relevant systems ex. MS Office specifically excel

  Fluent in English

  Additional languages like French, Spanish and Italian are appreciated.

  Desired Qualifications

  Strong strategic and analytical thinking

  Strong influencing skills and team player across departments & cultures

  A self-starter mindset with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions

  Well-structured, focused & setting clear priorities

  Strong written and oral communication skills and presentation skills

  Ability to navigate well in ambiguity.

  Experience with Project management and stake holder influence

  What’s In It For You

  Competitive Benefit Package

  Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

  Learning & Development Opportunities

  Employee Resource Groups

  Medical insuance

  Life insuance

  Pension plan

  Flexible work

  Canteen

  Gym4less

  Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Primary Location Europe/Middle East/Africa-Spain-Community of Madrid-Madrid

  Other Locations Europe/Middle East/Africa-Portugal-Lisbon-Lisbon, Europe/Middle East/Africa-France-Haute-de-Seine-Issy Les Moulineaux

  Job Function Digital Marketing

  Organization : JNTL Consumer Health (Spain) S.L.

  Req ID: 2407016000W

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