Ombudsman Analyst

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Ombudsman Analyst

Salary

$23.94 Hourly

Location

Lansing, MI

Job Type

Unclassified

Remote Employment

Flexible/Hybrid

Job Number

0317-20-2024

Department

Legislative Council

Opening Date

11/08/2024

Closing Date

11/17/2024 5:00 PM Eastern

Bargaining Unit

N/A

Description

Benefits

Job Description

The Ombudsman Analyst conducts comprehensive investigations of complaints. The analyst gathers evidence and information, conducts the necessary research to analyze issues and complaints, makes recommendations, and executes response. Prepares written reports, maintains electronic databases, and responds to daily telephone calls. Periodic statewide travel to correctional facilities to interview prisoners or MDOC staff is required. Duties are performed under the general supervision of the Legislative Corrections Ombudsman.

The Legislative Corrections Ombudsman Office (LCO) is non-partisan legislative agency that investigates complaints from prisoners and legislators regarding the administrative actions of the Michigan Department of Corrections (MDOC) that are alleged to be contrary to department policy, procedure, or state law.

Position Description

Required Education and Experience

Bachelor’s degree in social sciences field or related area. Relevant internships will be considered.

Excellent research, writing, and analytical skills required. Strong interpersonal and organizational skills required.

Must be able to handle stressful situations, conduct work in a prison environment, and be able to travel to correctional facilities throughout the state.

Candidate must possess a high level of initiative, be self-motivated and able to work independently, exhibit excellent problem-solving skills, and demonstrate the ability to make objective decisions.

A criminal history background check will be conducted.

Candidates are required to possess Michigan driver’s license; some overnight travel is required.

Employees must be willing and able to work overtime during rare emergency situations.

Equivalent combination of education and experience acceptable.

Additional Requirements and Information

Online applications only are being accepted through the State of Michigan’s NEOGOV job posting website athttps://www.governmentjobs.com/careers/michigan. Applicants must include the following three items as separate attachments in the online application for full consideration:

Cover letter outlining interest and qualifications.

Resume.

A copy of college transcripts.

The deadline to apply is 5:00 pm on Sunday, November 17, 2024.

The Legislative Council is a nonpartisan legislative information and service agency. This is an unclassified, non-Civil Service position in State government. All Legislative Council employees are considered “at-will,” except for LSB Printing Division union members. Employees are required to be non-partisan and maintain confidentiality.

This job is located at Boji Tower, 124 W. Allegan Street, Lansing, Michigan.

For questions, call the Legislative Service Bureau Human Resources Office at (517) 373-9643.

For technical support with your application, call NeoGov Live Applicant Support at (855) 524-5627.

State employment benefits include everything from health insurance to retirement income and are worth about 40% of your salary. Employee premiums shares are required for most insurances.

This page gives a brief explanation of some of the benefits that are provided by the Legislative Council. See details on these and other employment information.

Leave Time

Full-time employees receive between 15 and 35 vacation leave days per year and13 sick days per year.

Holidays

Legislative Council employees receive 13 scheduled holidays each year.

Alternative Work Schedules

Flexible work schedules are available in some jobs. Flexible schedules may be limited to certain time periods per year.

Insurance and Other Benefits

Insurances include health, vision, dental and life. Employees also have the option to purchase voluntary insurances for additional life, accidental death, long term disability, long term care, and legal services, to name a few. Premiums vary for these insurances. Flexible spending accounts for medical expenses and child care are also available.

Deferred Compensation

Employees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from each paycheck.

Retirement

Employees receive a minimum 4% state contribution toward their defined contribution retirement fund. If an employee elects to contribute more, the state will match that percentage (up to 3%).

Agency

State of Michigan

Department

Legislative Council

Address

[email protected]

124 W. Allegan Street, 4th Floor

Lansing, Michigan, 48909

Phone

517-373-0212

Website

http://council.legislature.mi.gov/CouncilAdministrator/Index

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