The Okta Platform and Services Engineer will be a member of the Customer Identity Access Management team servicing our application teams as well as our members and clients. The team is in the process of designing and implementing next generation features. As a key Engineer for the team you will be primarily responsible for the platform. You will collaborate with security engineers, software engineers and quality engineers in delivering and maintaining platform services. You will also collaborate with Infrastructure Engineers, Operations and vendors in order to support the overall platform needs.

　　The Customer Identity Access Management team is part of the enterprise Platform Engineering team. We are looking for an Engineer who is passionate about ensuring availability and stability of the platform. If you have experience working as a DevOps Engineer and you have a passion for finding creative solutions to real problems, this opportunity is for you.

　　Responsibilities:

　　Collaborate with application development and infrastructure teams across the enterprise on solutions and implementationsRespond to issues impacting our customers, providing troubleshooting, triage, diagnosis, root cause analysis, and resolutionLeverage your knowledge of Okta to provide planning and strategic support including roadmaps for the platform teamProactively maintain and address support and feature requests with Okta professional servicesProactively maintain and update the Okta environment Explore ways to improve processes and automate everyday tasksDig into problems to understand, document, and prevent root causesDevelop, augment and refine environment documentationHave experience with Azure services and containerization Have utilized technologies such as Ubuntu Linux, Nginx and DockerUnderstand standard protocols like HTTP, TLS/SSL, DNS, SSH, and TCP/IPHave worked with custom deployment tools leveraging Terraform, Python, Ruby, or PuppetFeel confident with version control using Git and GithubAre familiar with observability tools such as Datadog

　　Qualifications:

　　5+ years professional experience with a Bachelor's degree in computer science or equivalent technical field3+ years of experience with Okta and/or Auth0 is required.Experience designing and developing highly scalable and secure Applications and Products Experience with developing and deploying applications on Azure or similar cloud platformAbility to understand business plans and apply that information into the development of an IT business caseAnticipates problems, resistance or likely objections and takes action to resolve themAbility to lead and manage small to large enterprise network implementations or changesAbility to guide, train and mentor associate engineersHighly skilled in developing quantitative cost/benefit analysis to measure improvementsProficient in organizational processes as well as capable of assessing and initiating change of such processesDemonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its applicationStrong communication (written and verbal) and presentation skillsKnowledge of agile development methodologiesAbility to develop and maintain key vendor relationships with a focus on technology currency and best practicesLife-long learner, process improver

　　Base Pay Information

　　The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500

　　Additional Information:

　　Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes: Generous paid time off plus 12 holidays and your birthday off! Low-cost premium medical insurance options 100% paid dental and vision insurance Generous 401(k) matching and flat contribution Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually Employee LiveWell program, focusing on overall employee well-being Fertility and diabetes benefits Employee discount program: AT&T/Verizon, entertainment, travel, and more! Culture of learning: career development and tuition reimbursement Career growth: we love promoting from within

　　Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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