Desired Qualities:

　　High ethical standards and honestyPossession of an applicable license or willingness to obtain licensing requirementsExcellent communication skills, including written, verbal, and listeningStrong interpersonal skillsPeople-oriented with a passion for customer serviceOrganized and detail-orientedSelf-motivated and proactive in problem-solvingTakes pride in delivering accurate and timely workAbility to work effectively in a team environmentExcellent multi-tasking abilitiesAbility to assess client needs and conduct effective interviewsAbility to effectively relate to clientsAbility to execute a detailed business planCommitment to staying current with product changes, licensing, technical developments, and continuing educationMust have or be willing to achieve the 4-40 Customer Service licenseResponsibilities:

　　Build and nurture customer relationships while following up with them as neededDeliver prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationMaintain a strong work ethic with a total dedication to success each dayProvide customer serviceAnswer telephones and must be computer literateFile paperwork, data entrySales and accept payments