WHAT YOU'LL DO
You are a key member of the Office Services team responsible for the staff & visitor experience of the office. You will team with other members of the Office Services Team to drive day to day operations of the office.
YOU'RE GOOD AT
Proactively greeting & supporting staff & guests while in the San Diego office
Teaming with reception to reserve & track available shared space
Being a key resource for our staff & guests, including:
Providing directions & tips for in the office and greater San Diego area
Implementing concierge service - including catering and meeting support
Maintaining overall appearance of the office:
Proactively checking conference rooms, communal areas, offices, and workstations often throughout the day to ensure that work areas are clean, and supplies are fully stocked
Monitoring housekeeping for both individual and common spaces
Checking all printers to make sure they are operating and organized, disposing of any confidential material in a timely manner
Acting as a resource during office repairs, liaising with office services team, building & vendors as necessary
Supporting office engagement
Suggest and solicit creative ideas to keep our engagement & events fresh and motivating
Assist with affiliation events, including annual holiday party, summer retreat, offsite meetings and events, internal "celebrations" events, etc.
Providing logistics support during office events and manage on-site vendors
Provide support to others planning events (e.g. Cohorts, DEI, Social Committee, etc.)
Act as on-site facilitator for event attendees during office happy hours and client meetings
Partner with Office Service and Engagement Lead on data analysis and management projects monthly
Partner with Office Service and Engagement Lead to continuously update office documents
Coordinate event communication - prepare guest lists and invitations, send confirmations, and track RSVPs
Assist with budget estimates and options to ensure events remain within budget guidelines
Catering coordination:
Ordering catering and setting up food and beverages for numerous office meetings and events
Track catering budgets and invoices
Researching and developing relationships with local San Diego caterers
Office supplies:
Ordering supplies and ensuring appropriate supplies are stocked and organized in shared workspaces
Kitchen coordination:
Maintaining office kitchens, including proactively replenishing all kitchen supplies, food/drinks, etc.
Heavy lifting required which can include large cases of food and drinks; able to use a step ladder
Responsible for overall cleanliness and organization of office kitchens during the day
Ensuring proper maintenance of kitchen equipment and disposal of trash.
Conference room coordination:
Responsible for overall cleanliness of conference rooms and ensuring they have adequate supplies.
Coordinating with meeting organizers & office services team to ensure all meeting needs are met, including catering, furniture arrangement, IT and other room set-up
Good working knowledge of our conference room/meeting technology to support basic IT needs along with ability to troubleshoot common user issues
Teaming:
Daily coverage of Reception during lunch, receptionist vacation, and ad hoc breaks
Providing backup to the other members of the Office Services team as necessary, especially on days with multiple internal events or when other team members are out of office
Process and submit expenses monthly
RSRBCG
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's degree (required)
Minimum of 2 years' experience in a professional service environment preferred
Proficiency with Microsoft Office applications, Slack, Trello
Organization, responsiveness, and ability to handle challenges with poise and tact
Excellent written and oral communication skills and interpersonal skills
Flexible team player mentality; solid customer service orientation and qualities
Ability to work effectively in a challenging, fast paced environment
Strong attention to detail
Ability to perform successfully in a fast-paced, intellectually intense environment
YOU'LL WORK WITH
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
ADDITIONAL INFORMATION
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
We expect total annualized compensation for San Diego-based employees to be approximately the following:
Base salary between $60,000 - $74,000 (USD); placement within this range will vary based on experience and skill level
Annual discretionary performance bonus between 0-12%
5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period
First year annualized target total compensation: $66,780 - $82,362 (USD)
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.