Job Summary

　　This Office Assistant II will be a roving position, providing backup coverage to all areas of Internal Services to include Mailroom, Print Shop, Facilities Management, Parking, Records Management, and Property and Lease Management. Duties while working in these departments will include extensive customer service over the phone and in person. In addition, there will be work including processing requisitions and invoices, processing work requests, and special projects.This position will be located in the Facilities Department when not helping elsewhere.This position will be the primary contact for the Center for Community Health tenants. The general duties will be customer service including entering work orders; monitoring the Cnty Health General Services email account; ordering keys and access cards, checking keys in and out; processing ID card badges requests, maintaining conference room calendars and keeping staff apprised of upcoming maintenance work.This position will also assist in the Mailroom and Print Shop when those Office Assistant incumbents are on vacation/sick/PTO or need additional support with large jobs. Duties in mailroom and print shop will include applying postage from a computer-based system, sorting and delivering mail and packages; printing, folding, sorting, binding, and working copy machinery.The work environment and physical demands include but are not limited to working indoors and outdoors, driving a county vehicle, lifting up to 50 lbs., carrying up to 30 lbs., pushing a hand cart (up to 200 lbs.) and hand truck. There will be seasonal exposure to inclement weather and temperatures, and repetitive motions using printing and mailing equipment. Due to the sensitive nature of information this position may work with the position will require to be background checked, fingerprinted and CJIS compliant.This position is represented and requires membership in Local 11 -- OPEIU (Office and Professional Employees International Union, AFL-CIO).

　　Qualifications

　　Education and Experience:

　　Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.

　　Ideal Office Assistant II candidates will have the following strengths:

　　Strong collaborative skills and interpersonal communication.

　　Experience working in a mail room environment desired.

　　Knowledge of shipping and mailing rates; familiarity with Intelligent mail barcode helpful.

　　Digital printing experience is highly desired.

　　Ability to leverage and implement continual process improvement methodologies.

　　Proficiency with Microsoft Office Outlook, Word, and Excel.

　　Knowledge of Workday Financial Management System desired.

　　Exceptional customer service skills.

　　Strong time-management and organizational skills.

　　Willingness and ability to work independently in a high-pressure environment with frequent interruptions and constantly changing priorities.

　　Effective problem-solving skills and ability to research data for customers.

　　Valid driver's license required at time of hire.

　　Bilingual skills desired but not required.

　　Ability to lift to 50 pounds, including mail trays, archive boxes, and other office supplies & equipment as necessary.

　　Finalist will be required to successfully pass a criminal history background check including fingerprinting and CJIS.

　　Other combinations of education or experience, which would demonstrate the ability to