Description

We are currently seeking a detail-oriented and customer-focused administrative individual to join a renowned establishment dedicated to facilitating the seamless movement of dogs entering or departing from various countries. This organization not only meets all U.S. requirements for animal transport but also prioritizes providing pets and their families with a warm, reassuring experience.

About the Role:

This position involves managing reservations, coordinating pet pickups from airlines, and maintaining accurate records while ensuring a smooth and stress-free process for pet owners. You’ll play a key role in assisting with logistics and customer communication while working closely with regulatory databases.

Ideal Candidate Profile:

✔ Experience in logistics and data management, including scheduling and record-keeping

✔ Strong customer service skills for assisting pet owners via phone and email

✔ Proficiency in Microsoft Word, Excel, and PowerPoint (experience with proprietary databases is a plus)

✔ A willingness to learn and work within the CDC/US Customs safeTRAQ database

Requirements

• Proficiency in Microsoft Excel is mandatory for data management and analysis.

• Thorough understanding of Microsoft Office Suites, including PowerPoint and Access.

• Familiarity with Microsoft Outlook for managing company emails and calendars.

• Command over Microsoft Word for creating and editing official documents.

• Knowledge of general office functions, such as filing, photocopying, and handling telephone calls.

• Experience with About Time software for efficient time and project management.

• Capability to handle billing functions, such as invoicing and expense tracking.

• Ability to perform clerical duties, including data entry and record management.

• Excellent written communication skills for managing correspondence with internal and external stakeholders.

• Strong customer service skills to deal with client inquiries and complaints professionally.

• Familiarity with Apple OS for cross-platform efficiency

TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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