Introduction

　　Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

　　Your Role and Responsibilities

　　As an Software Engineer, you would be responsible for deploying IBM Middleware suite of products with flair knowledge on Scripting.

　　Be a trusted Advisor of the Customer on Integration space.

　　Work for smooth delivery of assigned projects

　　Ability to work independently and as part of a team in a fast-paced, dynamic development environment

　　Be a hands-on person and deliver.

　　Will be involved in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)

　　Based on customer requirements, deliver the deployment.

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　　Required Technical and Professional Expertise

　　Must have minimum 12-18 year's experience Configure cloud infrastructure and management solutions

　　Work with the DevOps team to provide cloud support and deployment for existing/new projects

　　Provide troubleshooting support for clients

　　Perform administrative processes for all cloud systems, including installation, backup, security, array management and software patching

　　Familiarization with AWS/Azure/GCP. knowledge of CP4I,

　　Experience working with hosted applications or large-scale application deployments

　　Good understanding of Linux tools

　　Solid development-level experience with multiple programming languages and experience writing patches or pull requests

　　Strong understanding of container technologies, OpenShift v4, CoreOS, Kubernetes, Cloud skills, and networking protocols

　　Knowledge of Unix and Windows platforms

　　Proficiency in networking skills, such as UDP and TCP

　　Troubleshoot technical issues (networking, web apps, operating system, file system and user management) in the deployment of high-speed file transfer software in enterprise

　　Knowledge of Windows Active Directory/Group Policy, LDAP, SAML, SSO, etc.

　　Scripting skills, such as Unix shell, Windows batch, Perl, Ruby or Python

　　Basic skills in database server (MySQL) administration

　　Communication and customer focus skills -be able to understand customer problems and articulate current status to customers

　　Ability to communicate action plans to the client or IBM representative as appropriate

　　Ability to recommend and implement new or improvements to existing technical support tools, procedures, and processes

　　Knowledge of Windows/Unix and IP networks

　　Good understanding of Linux tools, with an emphasis on curl, strace, wireshark and using git

　　Knowledge of Linux operating system; Red Hat Certified Engineer (RHCE) certificate is a plus

　　Familiarity with technologies like Red Hat OpenShift Container Platform, containers, and Ansible cloud management

　　Preferred Technical and Professional Expertise

　　Knowledge of Linux, OCP, scripting language - shell/python etc.

　　Proficiency in scripting languages (e.g., Shell, Python) to automate tasks and implement monitoring solutions.

　　Experience with Docker, Kubernetes, Red Hat Middleware, Python (web frameworks)

　　Strong communication, written, and presentation skills

　　Excellent problem-solving and analytical skills

　　Ability to work independently and lead the team of junior developers as per the situation

　　Ability to guide team members on technical & non-technical issues during execution

　　Good vision on solving customer issues, set proper expectations and clear/concise communication with customer

　　Red Hat OpenShift Certification - preferred

　　Communication and customer focus skills - be able to understand customer problems and articulate current status to customers

　　Provide troubleshooting and technical advice for IBM customers

　　Provide technical leadership and guidance to both customers and internal project teams that are geographically distributed

　　Produce coherent knowledge base articles to enable customers to resolve issues without further escalation

　　Provide technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills

　　Use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution

　　Communicate action plans to the client or IBM representative as appropriate

　　Recommend and implement new or improvements to existing technical support tools, procedures, and processes

　　Applicants must be willing to work on a weekend rotation to lead diagnosis of critical customeroutages.

　　About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

　　This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

　　Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

　　Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

　　Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

　　Are you ready to be an IBMer?

　　About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

　　Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

　　For additional information about location requirements, please discuss with the recruiter following submission of your application.

　　Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.