North America Benefits Operations Analyst

　　Job Description

　　You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

　　The NA Benefits Operations Analyst will provide technical and operational support to the NA Benefits Operations Manager. The Benefits Analyst will coordinate, initiate, and complete a wide variety of dynamic benefits tasks associated with the Corporation's U.S. and Canada benefit plans and retirement plans for Puerto Rico. In addition, this role will compile, analyze, and report data for strategic benefits planning and evaluation as well as provide benefit plan interpretation, guidance to key stakeholders.

　　In this role, you will:

　　Responsible for managing and addressing escalated vendor situations and other complex multi-customer issues in a prompt and professional manner through research and analysis, to determine root cause, improve the process and assure success and customer satisfaction. Monitor and assess and the effectiveness of benefit programs and processes and implement improvements where appropriate.Maintain subject matter expertise of all benefits plans and policies within area of responsibility.Manage payroll and benefit file processes for FSA, HSA, retirement, etc. as well as integration edits and contribution funding.Ensure plans are maintained and operated in accordance with government laws and regulations.Participate in or lead various benefits related projects.Responsible for maintaining benefit platforms, plans, and documents.Support benefits communications review including SPD's, SMM's, SARs, and other required notices.Ensure accurate eligibility for U.S., Canada, and retirement plans for Puerto Rico.Collaborate and maintain professional communication with employees at all levels regarding leave processes and policies, ensure proper documentation and processes are followed, and support their return to work in accordance with company policyServe as the primary contact for third-party benefits administrators.

　　The successful candidate will join the North America Benefits Operation Team and report to North America Benefits Operations Manager.

　　About Us

　　At Kimberly-Clark, you'll be part of the best teams committed to driving innovation and growth. We're founded on 150 years of market leadership, and we're always looking for new and better ways to perform-so what can you do with that? There's no time like the present to make an impact at Kimberly-Clark. It's all here for you at Kimberly-Clark.

　　Led by Purpose. Driven by You.

　　About You

　　You're driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

　　To succeed in this role, you will need the following qualifications:

　　5+ years of related work experienceSound working knowledge of the benefits industry, regulatory compliance, as well as general business acumen.Demonstrated ability to handle technical and functional benefit requirements of complex projects.Proven aptitude and ability to learn and use multiple HR systems, benefit platforms and vendor interfaces.Knowledge & experience with Workday, preferred.A high degree of accuracy, confidentiality, and timelinessAptitude for statistical and trend analysisExcellent organization and time management skills to manage competing priorities in a fast-paced organizationExceptional communication skills (verbal and written) and ability to effectively work across all levels of the organization and external contacts.Proven problem-solving skills.Ability to work independently and assume responsibilityStrong customer service focus

　　Total Benefits

　　For a complete overview, see www.mykcbenefits.com

　　Hybrid Work Arrangements: You're looking to make a difference. When and where it works best for you. And at Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

　　Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 for assistance. You must include the six digit Job # with your request.

　　Veterans and members of the Reserve and Guard are highly encouraged to apply.

　　For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

　　The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

　　Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

　　This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role.

　　#LI-Hybrid

　　Primary Location

　　USA-TN-Knoxville

　　Additional Locations

　　Worker Type

　　Employee

　　Worker Sub-Type

　　Regular

　　Time Type

　　Full time