The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.

　　The Radisson Hotel Seattle Airport, located across the street from Seattle-Tacoma International Airport (SEA), is looking for an energetic individual to join our Front desk team as a Night Auditor.

　　Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

　　PAY DETAILS:

　　Hourly Wage of $21.50

　　We are also offering a $500 signing bonus after the completion of the 90-day probationary period.

　　To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.

　　Ensuring accurate and timely recording and reporting of all property receipts

　　Following cash handling procedures as outlined by the accounting department

　　Collecting payment at check out and provides change for guests as needed

　　Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills

　　Preparing all computer systems for the following day

　　Ensuring accurate and timely backup of files / tapes are maintained on a daily basis

　　Preparing, balances, posts, and distributes all necessary reports on a daily basis

　　Interacting with all in a professional manner, assisting other departments with necessary information

　　Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

　　Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

　　Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

　　Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

　　Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

　　Performs other duties required to provide the service brand behavior and genuine hospitality

　　Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

　　Requirement/Skills

　　Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment

　　Experience in Opera system preferred

　　Proficient in math with ability to make accurate mathematical calculations

　　Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator

　　Strong verbal, written and interpersonal skills

　　Works well independently or as part of a team

　　Strong attention to detail

　　Commitment to exceptional guest service

　　Ability to maintain a positive and professional attitude when handling all situations

　　Adhere to the policies and procedures of the hotel

　　Must be available to work over night

　　Ability to work a flexible schedule including , holidays, and weekends

　　Working knowledge of computer and math skills.

　　Physical Demands

　　Ability to stand, stoop or bend for entire shift

　　Ability to lift up to 20 pounds

　　Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

　　​ CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY

　　We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

　　Visit http://careers.choicehotels.com to learn more.