Create Your Experience of a Lifetime!

　　Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

　　With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

　　Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

　　Job Benefits

　　Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

　　MORE employee discounts on lodging, food, gear, and mountain shuttles

　　401(k) Retirement Plan

　　Employee Assistance Program

　　Excellent training and professional development

　　Referral Program

　　Full Time roles are eligible for the above, plus:

　　Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

　　Free ski passes for dependents

　　Critical Illness and Accident plans

　　Job Summary:

　　As a Night Auditor at the DoubleTree by Hilton, you would be responsible for the accounting and overnight operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

　　What are we looking for?

　　Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

　　Hospitality - We're passionate about delivering exceptional guest experiences.

　　Integrity - We do the right thing, all the time.

　　Leadership - We're leaders in our industry and in our communities.

　　Teamwork - We're team players in everything we do.

　　Ownership - We're the owners of our actions and decisions.

　　Now - We operate with a sense of urgency and discipline

　　In addition, we look for the demonstration of the following key attributes:

　　Quality

　　Productivity

　　Dependability

　　Customer Focus

　　Adaptability

　　Job Specifications:

　　Outlet:  Hilton Breckenridge

　　Expected Pay Range: $20.00 - $22.76 / hour

　　Shift & Schedule Availability:  Full Time and Part Time

　　Skill Level: Entry

　　Job Responsibilities:

　　Work with the Front Desk Manager, Front Office Manager and Director of Rooms to provide the highest level of guest service.

　　Communicates effectively in writing and verbally to guest and team members to ensure that all details are taken care of.

　　Handling any guest comments or claims providing exceptional service and resolution.

　　Function as a key associate providing the 1st impression of the hotel to each guest.

　　Support the maintenance and sanitation of the work spaces during the shift to ensure a safe work environment, compliance with applicable regulations and protection of the physical asset

　　Monitor KIPSU and ensure that all guests’ needs are taken care of in advance and a sense of welcome is conveyed.

　　Provide guest services in a highly professional manner exceeding guest expectations at all times by creating the WOW experience

　　Focus on providing world-class service for every guest at every opportunity.

　　Create the "WOW" factor at their first impression - arrival at the hotel.

　　Be aware of VIP guests and communicate this to staff

　　Support all aspects of the operation, engineering, housekeeping, front desk, guest services, during the overnight hours to support guest needs.

　　Correctly process and accurately record all accounting functions to protect the hotel and its guests from fraud and liability.

　　Audit, balance, post and report on all lines of business in a timely manner to support optimal operations.

　　Able to work a flexible schedule including weekends and holidays as required.

　　Successfully complete other duties as assigned.

　　Job Requirements:

　　Intermediate Excel - required

　　Detail oriented on assigned tasks and the ability to follow through to a conclusion

　　Strong communication skills

　　Ability to take ownership of projects and drive production through completion

　　Ability to work successfully in a strong team environment

　　Ability to learn new systems quickly - required

　　Benefits:

　　Team Member Travel program offered to Hilton employees

　　Vail Resorts Management benefits, including health, wellness, vision, dental, 401K, discounts and season passes.

　　The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

　　Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

　　Requisition ID 499319

　　Reference Date: 12/05/2023

　　Job Code Function: Front Office